Katelynn McHargue

Supervise crew members ensuring the front line is cleaned and equipment is functioning properly. Completed daily Hazard Analysis and Critical Control Points checks enforcing food safety and maintaining health department regulations. Established positive rapport with employees and customers, learning Spanish to enhance communication and effectively resolve customer complaints.

• Supervised daily operations to ensure efficient service and customer satisfaction.
• Trained and mentored new team members on food safety and operational procedures.
• Managed inventory levels, optimizing stock to reduce waste and improve cost efficiency.

During this time I moved to California with my husband who is in the military and was an stay at home mother until returning to Indiana.

Served as the main point of contact for guests, ensuring a positive experience and making timely, informed decisions to address needs and resolve issues throughout the dine-in process, contributing to higher guest satisfaction.