Katelynn Meacham
Avon
Summary
I'm seasoned Bartender/server, adept in workplace safety and customer engagement. Excelled in reducing register discrepancies and waste, enhancing customer satisfaction with innovative cocktail menus, and leading teams to streamline operations. Skilled in alcohol awareness and task delegation, consistently fostering a positive and efficient service environment.
Overview
9
9
years of professional experience
Work History
Bartender/Manager
Sidelines Sports Bar
02.2022 - Current
- Fostered strong relationships with regular patrons through exceptional customer service that encouraged repeat business.
- Maintained high standards of cleanliness and organization behind the bar and around the restaurant.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
- Managed staff scheduling to optimize coverage during peak hours and minimize labor.
- Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
- Assisted in recruiting top talent for the bar team, conducting thorough interviews and selecting qualified candidates.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender/server
Applebee's Grill + Bar
10.2017 - 02.2022
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers.
- Efficiently openening or closing the bar following procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through teamwork and communication with coworkers.
- Maintained a clean and organized workspace, ensuring compliance with board of health.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Spykes Bar And Gril
03.2020 - 05.2020
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/server
Mainstreet Bar and Grill
11.2018 - 06.2019
- Served high customer volumes during special events, nights, and weekends.
- Streamlined bar operations by maintaining clean and organized bar area, ensuring efficient service.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Tanning Consultant/shift Manager
Sun Tan City
02.2016 - 08.2018
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
Education
High School Diploma -
Mooresville High School
Mooresville, IN01.2016
Skills
- Task delegation
- Workplace safety
- Customer engagement
- Alcohol awareness
Timeline
Bartender/Manager
Sidelines Sports Bar
02.2022 - Current
Bartender
Spykes Bar And Gril
03.2020 - 05.2020
Bartender/server
Mainstreet Bar and Grill
11.2018 - 06.2019
Bartender/server
Applebee's Grill + Bar
10.2017 - 02.2022
Tanning Consultant/shift Manager
Sun Tan City
02.2016 - 08.2018
High School Diploma -
Mooresville High School
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