Efficient medical assistant with a solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Work History
Medical Assistant
4 Years 4 Months
Muncie Primary Care | 2022.07 - Current
Assisted with injections, vaccinations, and routine in-office procedures using proper clinical protocols.
Recorded vital signs, medical histories, and chief complaints for provider review.
Scheduled appointments, managed referrals, and coordinated follow-up care for patients.
Prepared exam rooms, sterilized instruments, and maintained supplies for efficient patient flow.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Records Specialist
1 Year 10 Months
Muncie Primary Care | 2025.01 - Current
Managed patient medical records with accuracy, ensuring timely chart updates and secure documentation.
Audited charts for completeness, correcting missing documentation and reducing record discrepancies.
Processed release of information requests while maintaining HIPAA compliance and patient confidentiality.
Indexed scanned documents into electronic health record systems for fast, reliable access.
Processed medical records requests from outside providers according to facility, state, and federal law.
Administrative Assistant
1 Year 11 Months
Muncie Primary Care | 2020.08 - 2022.07
Managed patient scheduling, appointment confirmations, and calendar coordination for multiple providers.
Routed incoming calls, messages, and patient inquiries with professionalism and discretion.
Maintained accurate electronic records, demographics, and insurance information in medical office systems.
Prepared patient charts, forms, and visit documentation to support efficient clinical workflow.
Coordinated referrals, authorizations, and follow-up communications with external healthcare offices.
Resolved scheduling conflicts and patient concerns to preserve smooth front-office operations.