Katherine Blanton
Bloomington
Summary
Dynamic and engaging professional with extensive experience at Darden Restaurants, excelling in customer service and responsible alcohol service. Proven ability to enhance guest experiences through strong multitasking and effective communication. Recognized for training new team members and streamlining operations, ensuring high satisfaction levels and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Darden Restaurants, Olive Garden
05.2024 - 07.2025
- Prepared and served beverages in compliance with health and safety standards.
- Maintained cleanliness of bar area, ensuring a welcoming environment for patrons.
- Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
- Engaged with customers to provide exceptional service and enhance overall experience.
- Collaborated with team members to streamline service during peak hours, improving efficiency.
- Learned and adapted to various drink recipes, expanding beverage knowledge quickly.
- Handled cash transactions accurately, maintaining accountability and trustworthiness.
Server
Darden Restaurants, Olive Garden
02.2024 - 07.2025
- Provided exceptional customer service by promptly addressing guest inquiries and requests.
- Managed food and beverage orders efficiently, ensuring accuracy and timely delivery to guests.
- Collaborated with kitchen staff to fulfill special dietary requests and maintain menu quality standards.
- Assisted in training new team members on restaurant policies, procedures, and service techniques.
Barista
Beehive
05.2023 - 12.2023
- Crafted high-quality beverages while ensuring adherence to company standards.
- Trained new baristas on equipment operation and customer service protocols.
- Streamlined inventory management processes to reduce waste and improve efficiency.
- Provided exceptional customer service, resolving issues promptly and effectively.
Shift Leader
Dairy Queen Grill & Chill
02.2020 - 04.2023
- Supervised daily operations, ensuring adherence to food safety and quality standards.
- Trained and mentored new team members on service protocols and operational procedures.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels.
- Completed cash and credit card transactions accurately using POS software.
Education
Bachelor of Arts - Speech-Language Pathology
Indiana University
Bloomington, IN12-2027
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Engaging personality
- Responsible alcohol service
- Payment processing
- Memory retention
Certification
Bartenders license certificate
Languages
American Sign Language
Elementary
Timeline
Bartender
Darden Restaurants, Olive Garden
05.2024 - 07.2025
Server
Darden Restaurants, Olive Garden
02.2024 - 07.2025
Barista
Beehive
05.2023 - 12.2023
Shift Leader
Dairy Queen Grill & Chill
02.2020 - 04.2023
Bachelor of Arts - Speech-Language Pathology
Indiana University
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