Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Katherine Patel

Westfield

Summary

Driven and resourceful administrative professional with 18+ years of experience assisting and working with high level executives. Well- organized and successful at managing high work volumes. Expert in travel management, expense tracking, and schedule coordination with multiple calendars. Great verbal and communication skills with excellent customer service and problem- solving.

Overview

20
20
years of professional experience

Work History

Administrative Assistant III

The Hartford
11.2004 - 04.2023
  • Operated daily office duties
  • Made travel arrangements for management and executive staff.
  • Input and approved expense reports for executives and staff
  • Prepared packages for shipment, pickup or courier delivery to customers.
  • Provided logistical support for programs, meetings, and events, including room reservations, room set-up, agenda preparation, materials printing and calendar maintenance.
  • Liaised with vendors to order and maintain inventory of office supplies.
  • Cataloged and managed department records and files for prompt and efficient retrieval.
  • Monitored premises security, screened visitors, updated logs and issued passes.
  • Oversaw daily office operations for staff of 185 employees.
  • Approved and printed time sheets for executives and employees.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Managed executives calendars and coordinated weekly project team meetings.
  • Received phone calls on behalf of the Regional Vice President and handled escalations
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance.

Sales Associate

Brighton Collectibles
12.2005 - 10.2010
  • Suggested accessories and complementary purchases.
  • Answered questions regarding the store and its merchandise.
  • Stocked shelves and supplies and organized displays.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Accepted and processed returns.
  • Developed positive customer relationships through friendly greetings and excellent service.

Cashier Customer Service

Circuit City
12.2002 - 05.2005
  • Responsible for every cash drawer counted in nightly closings.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Cleaned and organized the store, including the checkout desk and displays.

Administrative Assistant

Riviera Daycare
01.2004 - 11.2004
  • Giving tours of the facility.
  • Registration for new enrollment.
  • Responsible for Health Dept review.
  • Provided educational documents and pamphlets to parents.
  • Managed office supplies, vendors, organization and upkeep.
  • Prepared cash deposits from school activities and made bank deposits.
  • Kept organized documentation of prescriptions for all children.
  • Greeted customers and visitors in-person and via telephone calls.
  • Answered and managed incoming and outgoing calls while recording accurate messages.

Education

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Warren Central High School
Indianapolis, IN
2002

Skills

  • Managing complex calendars
  • Works well under pressure
  • Accurate and detailed
  • Excellent communication skills
  • Microsoft Excel certified
  • Microsoft Word expertise
  • PowerPoint certified
  • Sharepoint certified
  • Project planning
  • Organization and Time Management
  • Meeting Planning
  • Expense Reporting
  • Travel Coordination

References

References References are available on request.

Timeline

Sales Associate

Brighton Collectibles
12.2005 - 10.2010

Administrative Assistant III

The Hartford
11.2004 - 04.2023

Administrative Assistant

Riviera Daycare
01.2004 - 11.2004

Cashier Customer Service

Circuit City
12.2002 - 05.2005

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Warren Central High School

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Katherine Patel