Katherine Alden Snider

My experience in child care is garnered through working as a babysitter, daycare assistant, and camp counselor.

• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
• Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
• Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
• Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
• Provided emotional support and guidance to children during difficult times.
• Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
• Fostered creativity with various arts and crafts projects, stimulating imagination and self-expression.
• Assisted in potty training and other daily hygiene activities to support child development.
• Read stories, sang songs and facilitated creative play.

• Worked consistent 40+ hour weeks as a full time employee
• Demonstrated flexibility working in a fast-paced and ever-changing environment.
• Managed specimen sample handling, receiving, storage and inventory.
• Trained new laboratory personnel to apply proper laboratory techniques and best practices.
• Prioritized tasks efficiently to meet project deadlines while maintaining high-quality results in a fast-paced laboratory environment.
• Efficiently used windows programs, Microsoft Office, and SMART interfaces
• Troubleshot and resolved equipment and process issues.
• Filled the position of Back-Up Point Person to support and facilitate the time sensitive needs of our team, Point Lead, and Supervisor.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Flexibility concerning hours scheduled vs hours worked, e.g., coming in early, leaving late, or vise versa depending on business needs
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Restocked beer cases and replaced kegs when needed.
• Volunteered to participate in sales events outside of normal working hours.
• Fulfilled consistent direct requests to serve weekly and seasonal parties for regular customers and important guests.

• Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
• Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Helped guests at tables when in need of assistance.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Demonstrated adaptability when dealing with unforeseen challenges such as last-minute cancellations or large group arrivals without reservations.
• Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
• Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
• Brewed coffee and tea and changed out drink station syrups.
• Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• Backed up all front of house positions during peak hours.

• Worked as a hostess, cashier, and busser in a fast paced service environment.
• Developed problem solving skills through conflicts in scheduling, service complaints, and general questions about our business/menu
• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Worked with customers and team members to schedule events and parties.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
• Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
• Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
• Managed daily cash transactions efficiently, ensuring accurate register balances at shift end.
• Retained detailed knowledge of ingredient lists and allergen information, enabling confident response to customer inquiries regarding dietary restrictions or preferences.
• Used utensils and equipment to portion, wrap and display bakery items.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Wrapped, boxed and weighed bakery department products.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.