Kathiravan Rathinam
Director
Bengaluru
Summary
Adept at driving operational excellence and project success, I leveraged project and team management skills at Shinwa India Engineering and Trading Pvt Ltd to boost productivity and morale. My strategic planning and people management abilities led to significant improvements in efficiency and revenue, with a keen focus on fostering high-performance teams and optimizing budget control. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
16
16
years of professional experience
Work History
Director
Shinwa India Engineering and Trading Pvt Ltd
04.2022 - Current
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
- Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Revolutionized customer service protocols, significantly improving customer satisfaction ratings.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
Manager
Shinwa India Engineering and Trading Pvt Ltd
04.2019 - 03.2022
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Managed senior-level personnel working in marketing and sales capacities.
Asst Manager
Shinwa India Engineering and Trading Pvt Ltd
04.2016 - 03.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Project Engineer
Shinwa
04.2013 - 03.2016
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Reduced project timelines with proactive planning and close monitoring of progress.
- Identified technical risks within managed projects.
- Determined and scheduled priorities as required to progress engineering work.
- Developed detailed project plans to ensure timely completion and deliverables were met.
- Improved communication among stakeholders through regular updates and meetings.
- Negotiated contracts with suppliers to secure favorable terms and save costs.
- Identified risks and implemented mitigation strategies, minimizing potential issues during the project lifecycle.
- Evaluated change order requests in response to out-of-scope work activities.
- Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
- Optimized resource allocation by thorough planning and analysis, maximizing project profitability.
Sales Engineer
Shinwa
09.2010 - 03.2013
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
- Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Analyzed market trends, competitor performance and product strengths.
- Captured opportunities for additional sales during project implementation and rollout with existing accounts.
- Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
- Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology to provide customers with up-to-date information and solutions.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Optimized sales pipeline management by regularly reviewing progress against goals and adjusting strategies as needed to stay on track towards annual objectives.
- Managed technical integration, systems engineering program management, customer support and program management.
- Provided sales forecasts for product sales opportunities within assigned accounts.
Asst Engineer
Shinwa
09.2008 - 08.2010
- Provided technical assistance to staff when needed.
- Assisted in development, design and execution of projects.
- Streamlined workflow processes through effective management of resources, materials, and labor allocations.
- Increased overall project safety by enforcing company policies and adhering to industry regulations.
- Contributed to successful project completion by assisting with on-site inspections, testing, and quality control measures.
- Supported senior engineers with detailed design drawings, calculations, and analysis for various engineering projects.
- Assisted in the development of technical specifications for engineering projects, ensuring accuracy and adherence to established guidelines.
- Improved communication between team members by creating clear project documentation and updating progress reports regularly.
- Provided technical support during construction phases of a project including field supervision or inspection services.
- Assisted in the preparation of comprehensive budgets for engineering projects while monitoring expenditures to ensure adherence to financial constraints.
Education
Bachelor Degree in Electrical Engineering in 2006
Sri Ramakrishna Engineering College
Coimbatore, Tamil Nadu, India10th(2000) & 12th(2002) -
Amala Matriculation Higher Secondary School
Morrasampatti, Salem, Tamil Nadu 04.2001 -
Skills
Project Management
Timeline
Director
Shinwa India Engineering and Trading Pvt Ltd
04.2022 - Current
Manager
Shinwa India Engineering and Trading Pvt Ltd
04.2019 - 03.2022
Asst Manager
Shinwa India Engineering and Trading Pvt Ltd
04.2016 - 03.2019
Project Engineer
Shinwa
04.2013 - 03.2016
Sales Engineer
Shinwa
09.2010 - 03.2013
Asst Engineer
Shinwa
09.2008 - 08.2010
10th(2000) & 12th(2002) -
Amala Matriculation Higher Secondary School
04.2001 -
Bachelor Degree in Electrical Engineering in 2006
Sri Ramakrishna Engineering College
Similar Profiles
Sayali LohadeSayali Lohade
DGM – Sales (MPT & Lubrication Systems) at SKF Engineering Lubrication India Pvt. Ltd. (SKF India)DGM – Sales (MPT & Lubrication Systems) at SKF Engineering Lubrication India Pvt. Ltd. (SKF India)
V. AYYAPPANV. AYYAPPAN
Assistant Manager - Sales and Marketing & PPC at Track Design Kobelco Trading India Pvt LtdAssistant Manager - Sales and Marketing & PPC at Track Design Kobelco Trading India Pvt Ltd
Vinay PatelVinay Patel
Project Coordinator at Toyo Engineering India Pvt. Ltd. (Toyo-India)Project Coordinator at Toyo Engineering India Pvt. Ltd. (Toyo-India)