Kathryn Lyons
Valparaiso
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
12.2025 - Current
- Managed prescription processing and medication dispensing with high accuracy.
- Collaborated with pharmacists to ensure compliance with regulatory standards and safety protocols.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Receptionist
America's Best Contact And Eyeglasses
10.2024 - 12.2025
- Scheduled and confirmed appointments, ensuring optimal use of office resources.
- Processed patient insurance information accurately, facilitating smooth transactions.
- Maintained organized patient records, enhancing retrieval efficiency and confidentiality.
- Coordinated with optical technicians and doctors to streamline patient flow through the clinic.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Front Line Crew Member
Dairy Queen
02.2024 - 10.2024
- Delivered exceptional customer service while accurately processing orders and transactions.
- Operated kitchen equipment efficiently to prepare food items according to quality standards.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
Hostess/Cashier
Zao Island
03.2020 - 08.2023
- Greeted and seated guests, managing waitlists to optimize dining flow.
- Coordinated with kitchen and service staff to ensure timely guest service.
- Maintained cleanliness and organization of front-of-house areas for enhanced guest experience.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Pharmacy Technician License - Pharmacy Technician
In Training College
Lowell, IN10.2025
High School Diploma - undefined
Wheeler High School
Valparaiso, IN01.2022
Skills
- Effective Time Management
- Organized
- Punctual
- Task prioritization
- De-escalation techniques
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Answering customer questions
- Insurance billing
- Medication dispensing
- Prescription filling
- Insurance verification
- Supply restocking
Timeline
Pharmacy Technician
CVS Pharmacy
12.2025 - Current
Receptionist
America's Best Contact And Eyeglasses
10.2024 - 12.2025
Front Line Crew Member
Dairy Queen
02.2024 - 10.2024
Hostess/Cashier
Zao Island
03.2020 - 08.2023
High School Diploma - undefined
Wheeler High School
Pharmacy Technician License - Pharmacy Technician
In Training College
Certifications
- Certified Nursing Assistant, August 2024
- Pharmacy Technician In-Training, graduated class in October 2025