Katlynn Schuchman
Columbia City
Summary
Online Personal Shopper at Walmart, adept at delivery management and product picking. Consistently achieved high customer satisfaction through efficient order fulfillment and friendly service. Leveraged strong route planning skills to optimize shopping experiences while maintaining a welcoming environment for clients.
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
08.2023 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Education
High School Diploma -
Columbia City High School
Columbia City, IN06-2025
Skills
- Delivery management
- Product picking
- Hospitality and accommodation
- Vehicle upkeep
- Route planning
- Sales experience
Certification
Welding certification
working on to get my CNA (Certified nursing's assistant) license then after my RN (Registered nurse)
Timeline
Online Personal Shopper
Walmart
08.2023 - Current
High School Diploma -
Columbia City High School
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