Summary
Overview
Work History
Education
Skills
Timeline
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Katrina Barnes

Indianapolis

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

13
13
years of professional experience
1990
1990
years of post-secondary education

Work History

1st Assistance manager

Menards
Indianapolis
04.2012 - Current
  • Led cross-functional teams to implement new processes and improve service delivery.
  • Managed budget allocations and monitored expenditures to optimize resource usage.
  • Facilitated training sessions to enhance team skills and knowledge in key areas.
  • Analyzed market trends to inform strategic decision-making and business development.
  • Established performance metrics to evaluate team effectiveness and project progress.
  • Oversaw compliance with industry regulations and internal policies for operational integrity.
  • Coordinated with stakeholders to ensure alignment on project goals and deliverables.
  • Monitored staff performance and addressed issues.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Established processes to ensure efficient workflow throughout the organization.
  • Conducted performance evaluations, providing feedback and coaching for team development.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Implemented quality control measures to uphold company standards.

Education

Bosse High School
Evansville , IN

Skills

  • Budget management
  • Process improvement
  • Team leadership
  • Training facilitation
  • Remerchandise products
  • Retail selling
  • Cleaning
  • POS
  • Delegate

Timeline

1st Assistance manager

Menards
04.2012 - Current

Bosse High School

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Katrina Barnes