Dedicated and experienced person seeking to leverage expertise in managing Windows-based IT infrastructures to contribute effectively to a dynamic organization.
Overview
5
5
years of professional experience
Work History
Sr.Assoc-Infrastructure
Sutherland Global Services
Bangalore
06.2024 - Current
Managed storage environment operations, including installation and configuration of hardware and software components.
Provided support for storage-related issues in a timely manner.
Collaborated with IT teams in order to identify potential risks associated with data storage operations.
Monitored storage system performance to ensure optimal operation.
Specialist
HCL Technologies
Noida
10.2023 - 04.2024
Managed Windows servers, user accounts, and group policies to maintain system stability and security.
Management of Windows Server Failover Clustering for high availability and fault tolerance.
Development of PowerShell scripts to automate routine administrative tasks, system monitoring, and reporting.
Performance tuning of Windows servers, including CPU/memory optimization, disk utilization, and network optimization.
Knowledge sharing with team members, training new staff on Windows infrastructure management best practices and procedures.
Senior Analyst
HCL Technologies
Noida
01.2020 - 10.2023
Monitor system performance, conduct regular audits, and implement performance tuning strategies.
Conduct security assessments, apply security patches, and implement security policies to safeguard IT assets.
Document system configurations, procedures, and troubleshooting steps for knowledge sharing.
Provide technical support and troubleshooting expertise to resolve complex system issues promptly.
Analyst
HCL
Noida
05.2019 - 01.2020
Working on a Networking Based project which includes server monitoring.
Provide technical support and troubleshooting expertise to resolve network-related issues and ensure uninterrupted connectivity.
Documented network configurations, changes, and incident resolutions for knowledge sharing and compliance purposes.
Develop and maintain network documentation, including diagrams, configurations, and standard operating procedures (SOPs).