Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Kausar Merchant

Life Coach
Hyderabad
Kausar Merchant

Summary


Highly experienced professional with 20+ years in education, customer service, and client-facing positions. Skilled in coordination, leadership, and educational technology.


Known for exceptional organizational skills, dependability, and a positive attitude. Committed to delivering excellence in customer service and eager to contribute to organizational success and growth.

Overview

20
years of professional experience

Work History

Life Coach/ Kids and Teens Workshop Leader/ Parenting Teacher Trainer
Hyderabad

Law of Attraction Healer and Workshop Leader
05.2015 - Current

Job overview

Life Coach and Workshop Leader

Supports and guides individuals in achieving personal growth, overcoming challenges, and realizing their full potential.

Provides one-on-one coaching sessions and facilitates group workshops to help clients/parents/children/teachers develop self-awareness, set goals, and create actionable plans for success. Expertise in empowering individuals to make positive changes in their lives and assisting them in navigating personal and professional challenges.

Responsibilities:

  • Personal Coaching
  • Workshop Facilitation
  • Goal Setting and Action Planning
  • Personal Development Guidance
  • Client Relationship Management

Chaitanya Vidyalaya
Hyderabad

Teacher- Primary
06.2014 - 04.2015

Job overview

  • Taught core subjects of english, math, science, and social studies to students of grade 3, 4 and 5.
  • Worked one-on-one with students to determine strengths, weaknesses, and learning patterns.
  • Supported student physical, mental, and social development using classroom activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Designed daily lesson plans customized to student needs.
  • Graded and evaluated student assignments, papers, and course work.
  • Incorporated multiple types of teaching strategies into classroom

Matrusri - Zorac Technologies Pvt. Ltd
Hyderabad

Business Head
01.2014 - 06.2014

Job overview

Joined as a Business Head. Looked after a team to make lesson plans and design curriculum.

Edumedia India Pvt Ltd
Hyderabad

Asst. Manager/Sr. Relationship Manager .
03.2012 - 05.2013

Job overview

Initially joined as an Asst. Manager, later on also worked as a customer relationship Manager and then as a Sr. Relationship Manager. Have lead a team of trainer’s as a Team Leader. Also looked after a team of 6 Mentor Conclave Call Centre Team who reported to me. Also recruited the team on behalf of Edumedia.

Manthan International School
Hyderabad

Teacher- Primary
06.2010 - 03.2012

Job overview

Homeroom Teacher (Grade 1 and 2)

Created a nurturing and engaging classroom environment that promoted the academic, social, and emotional development of young learners.


Responsibilities:

  • Established and maintained a positive and inclusive classroom environment that fostered a sense of belonging and respect among students.
  • Created and implemented age-appropriate classroom rules and procedures to ensure a safe and organized learning environment.
  • Taught core subjects such as language arts, mathematics, science using various instructional methods to cater to diverse learning styles.
  • Introduced and reinforced foundational skills, including reading, writing, basic numeracy, and problem-solving.
  • Identified students who required additional support or had special learning needs, and collaborated with the appropriate school staff to provide necessary interventions.
  • Fostered a supportive and nurturing environment that encouraged students' social and emotional development.
  • Communicated with parents or guardians regularly to share updates on student progress, behavior, and areas for improvement.
  • Organized and maintained an orderly and stimulating classroom environment, including bulletin boards and displays of student work.
  • Attended staff meetings, parent-teacher conferences, and professional development sessions as required.


HSBC India
Hyderabad

Quality Analyst
01.2006 - 10.2009

Job overview

Joined as a Customer Service Executive, later on moved to Academy on Secondment as a Mentor and Quality Analyst and led a team of 16 Customer Service Executives.

Chaitanya Vidyalaya
Hyderabad

Primary Class Teacher
06.2003 - 12.2006

Job overview

Played a vital role in students early education and overall development. Responsibilities encompassed various aspects, including academic instruction, classroom management, student support, and communication with parents/guardians.

  • Fostered positive and pleasant classroom culture while maintaining learning development goals.
  • Provided warm, supportive environment for developing academic, social, and emotional growth.

Education

Fatima Convent High School
Bhavnagar

Secondary School Certificate
04.2001

New English High School
Mumbai

Higher Secondary Certificate
04.2001

Cambridge College (Delhi Board)
Mumbai

Bachelor of Arts from Specialization in Corporate
04.2001

Skills

    Ability to Work in a Team

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Accomplishments

    Achievements:

  • Achieved the best teacher’s award at Manthan International School.
  • Worked with research and development team to design curriculum and lesson plans.
  • Hosted and Anchored several stage performances at various occasions at Manthan International School.
  • Done workshops for parents and teachers at various schools. For instance: Rao’s Group Of Schools, Johnson’s Grammar School etc…
  • Done a workshop for Principal’s and Educator’s invited from different countries on Impact of Parenting and Teaching on Children at Golconda Hotel.
  • At Matrusri worked on a diverse collection of curriculum-planning tips, guidance, and other resources meant to help teachers plan effective activities, lessons, and units.
  • Conducted linguistic workshop in English to teach children reading, writing, listening and speaking skills.
  • 3 STAR OF THE QUEUES: For excelling in the queue on all measurable parameters.
  • 4 “SERVICE EXCELLENCE” awards: For delivering excellent customer service.
  • 2 STAR OF THE TEAM awards: Achieving the best results within the team in all performance parameters.
  • Conducted multiple workshops based on Law of Attraction and reprogramming the subconscious mind. Assisted people in making breakthroughs in their personal lives.
  • Featured in articles in reputable publications like Deccan Chronicle and The Times of India as a motivational speaker.

Timeline

Law of Attraction Healer and Workshop Leader

Life Coach/ Kids and Teens Workshop Leader/ Parenting Teacher Trainer
05.2015 - Current

Teacher- Primary

Chaitanya Vidyalaya
06.2014 - 04.2015

Business Head

Matrusri - Zorac Technologies Pvt. Ltd
01.2014 - 06.2014

Asst. Manager/Sr. Relationship Manager .

Edumedia India Pvt Ltd
03.2012 - 05.2013

Teacher- Primary

Manthan International School
06.2010 - 03.2012

Quality Analyst

HSBC India
01.2006 - 10.2009

Primary Class Teacher

Chaitanya Vidyalaya
06.2003 - 12.2006

Fatima Convent High School

Secondary School Certificate
04.2001

New English High School

Higher Secondary Certificate
04.2001

Cambridge College (Delhi Board)

Bachelor of Arts from Specialization in Corporate
04.2001
Kausar MerchantLife Coach