KAUSHAL KAUSHIK
Aligarh
Summary
Skilled Food and Beverage Supervisor with experience in managing restaurant operations, optimizing dining services, and improving customer satisfaction levels. Possess strong leadership skills with the ability to train team members to ensure top-notch service delivery. Proven track record of implementing process improvements that enhance operational efficiency and profitability. Known for fostering positive work environments that encourage teamwork and optimal performance.
Overview
4
4
years of professional experience
Work History
Food and Beverage Supervisor
Manali outdoor retreat by sheosante
Manali
05.2023 - Current
- Supervised daily food and beverage operations to ensure quality service.
- Settled customer disputes in a professional and pleasant way
- Identified and maximized sales opportunities, and increased the customer retention rate.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Managed inventory levels, ordering supplies as needed for efficient service.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
Food and Beverage Attendant
Audra hotel and resorts
Mathura
07.2022 - 05.2023
- Welcomed guests
- Greeted guests when they arrived and left
- Assisted with food and beverage preparation in a fast-paced environment.
- Maintained cleanliness and organization of dining areas and service stations.
- Processed customer orders accurately using point-of-sale systems.
- Maintained a positive attitude towards coworkers and customers at all times.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Provided excellent customer service to enhance guest dining experiences.
Industrial Trainee
Radisson Blu Gurugram
Gurugram
01.2022 - 07.2022
- Learned methods and all aspects of the industry
- Learned how all major departments of the hotel work
- Registered guests and assigned rooms
- Greeted customers, escorted them to seats, took food orders, and served food and beverages
- Prepared simple food items like vegetables, salads, and cold starters
- Kept check on stock and ordered replenishment as and when necessary
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge
- Studied functional relationships between diverse operations to assess the impact of different decisions and protocols
- Wrote reports and papers for various levels of technical users
- Assisted with emergency response by communicating important information and delivering safety equipment.
Education
Bachelor of Hospitality Management -
Sanskriti University
01.2023
10th Passed -
Gagan Public School
01.2020
12th Passed -
Gagan Public School
01.2018
Skills
- Customer Service
- Cash Handling
- Credit card processing
- Time management
- Team collaboration
- Table setting proficiency
- Phone orders
- Upselling strategies
- Effective communication
- Sales optimization
- Customer service
Hobbies and Interests
- Traveling
- Music
- Reading
Languages
- English
- Hindi
Consent
I consent to the processing of my personal data for the purpose of recruitment for the position to which I am applying.
Timeline
Food and Beverage Supervisor
Manali outdoor retreat by sheosante
05.2023 - Current
Food and Beverage Attendant
Audra hotel and resorts
07.2022 - 05.2023
Industrial Trainee
Radisson Blu Gurugram
01.2022 - 07.2022
Bachelor of Hospitality Management -
Sanskriti University
10th Passed -
Gagan Public School
12th Passed -
Gagan Public School