Vrutti Ghelani

• Full-Time Employment Responsibilities:
• Managed product listings across multiple online platforms including Amazon UK, eBay, OnBuy, and Shopify for body care, hair care, and beauty products.
• Oversaw daily order processing, shipping, and fulfillment tasks, ensuring timely dispatch and accurate handling of customer orders.
• Handled customer service operations, resolving issues related to returns, cancellations, delayed shipments, and product quality inquiries.
• Generated shipping labels and order manifests for courier pickups, and tracked daily dispatch reports.
• Maintained and updated product quantities and stock availability across all selling platforms.
• Performed data analysis tasks such as profit margin reporting, salary expense tracking, and Qogita portal data evaluation.
• Conducted account reconciliation by sorting and verifying transactions from the company bank statements.

Key Responsibilities:

• Prepared detailed client and order reports to ensure accurate documentation and performance tracking.
• Created and maintained Excel spreadsheets for monitoring the daily inflow and outflow of funds, contributing to effective financial management.
• Generated professional invoices and receipts, ensuring timely and accurate billing for all transactions.
• Analyzed customer orders and purchasing trends to optimize inventory planning and vendor coordination.
• Maintained strong relationships with suppliers and vendors to ensure timely procurement and service efficiency.
• Assisted in monthly financial reconciliation and reporting to support internal audits and budgeting.
• Implemented structured tracking systems to improve order accuracy and reduce processing time.
• Collaborated with internal teams to ensure smooth operational workflows and client satisfaction.