Kaushal Sharma
Customer Success Officer
Hyderabad
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
First Source
04.2019 - 12.2019
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Employed comprehensive benchmarks to establish and monitor customer service standards.
Education
Commerce
Dreamland School
Kolkata 04.2001 -
Skills
Customer Needs Assessment
Timeline
Customer Service Executive
First Source
04.2019 - 12.2019
Commerce
Dreamland School
04.2001 -