KAUSHAL SHARMA

• Handling two departments: Expansion and Sales
• Managing a team of 5 people in the Expansion department in Delhi, NCR
• Growing the company's expansion by:
• Setting up new hubs
• Deploying energy networks
• Establishing swap stations
• successfully aided in the growth of Delhi NCR's swapping sites, which now number about 100 sites, up from 10 at the beginning.
• Overseeing electricity connections and civil work
• Providing training for hub employees, hub managers, and the maintenance team
• Managing a team of 7 people in the Sales department
• Focusing on sustainable sales and aggressive sales
• Ensuring sales strategies align with the company's growth objectives
• Played a pivotal role in scaling the rider base from an initial pilot of 46 riders to over 2000 riders currently, showcasing significant growth and operational success.

In this exciting position I'm responsible for Outlined below are the key responsibility areas (KRAs):

· Training Module Development of different teams (Admin, Energy, and Hub): -Collaborate with different teams to design comprehensive training programs for various operational functions. Identify training needs and gaps within the operations team and develop relevant training modules.

· Training Delivery for Hub: Conduct training sessions for new hires on operational procedures, safety protocols, and quality standards. Ensure effective communication and transfer of knowledge during training sessions.

· Performance Evaluation: Implement mechanisms to assess the effectiveness of training programs and evaluate the performance of trainees. Provide constructive feedback and support to employees to enhance their skills and competencies.

· Documentation and Reporting: Maintain accurate records of training activities, including attendance, feedback, and performance evaluations. Prepare regular reports on training outcomes and make recommendations for improvement.

• Trained and mentored 4 hours of new personnel hired to fulfill various roles.

• First, I streamline the renting and derenting operations to make them more efficient.
• I am also responsible for managing assets like scooters, swap stations, and batteries.
• Team management strategies were also part of my role, ensuring everyone was working together effectively.
• Provide trainings for new hire hub managers.
• Taking care of scooter maintenance and swap station maintenance.
• Revenue and sales implementing management.
• Ensuring top-notch scooter servicing is a priority, keeping customers happy and satisfied.
• Managing inventory is crucial to maintaining optimal stock levels.
• Overseeing accounts for accurate financial record-keeping is also on your plate.
• Finally, quality control and product fault management are essential to maintaining high product standards.

• Key Responsibilities:
• Team Management: Led and managed hub executives, maintenance team, technician team, and recovery team.
• Inventory Management: Oversaw inventory control and ensured efficient asset management.
• Sales Strategy: Developed and implemented sales strategies to drive growth.
• Fleet Utilization: Optimized fleet usage for maximum efficiency and cost-effectiveness.
• Maintenance Coordination: Ensured timely maintenance and repair of equipment and vehicles.
• Recovery Operations: Managed recovery operations to minimize downtime and losses.
• Asset Management: Monitored and maintained company assets to ensure longevity and functionality.

• As a Fleet Operations Auditor at Zingbus, I specialize in ensuring the highest standards of operational efficiency and quality across our fleet. With a keen eye for detail and a passion for excellence, I conduct thorough audits on a range of buses, including renowned brands such as Mercedes-Benz, Scania, and Volvo.
• Key Responsibilities:
• Conduct comprehensive audits of bus operations, focusing on engine diagnostics and overall performance.
• Generate detailed reports to provide actionable insights and recommendations for maintenance and improvements.
• Collaborate with the operations team to implement best practices and enhance fleet performance.
• Utilize advanced diagnostic tools and techniques to ensure the reliability and safety of all vehicles.
• Monitor compliance with industry standards and company policies to maintain operational excellence.
• With a commitment to precision and a deep understanding of bus mechanics, I strive to optimize our fleet's efficiency and reliability, contributing to Zingbus reputation for quality and dependability.