KAUSHAL SINGH
SENIOR ACADEMIC COUNSELOR/ CO ORDINATOR
Noida,New delhi
Summary
Dynamic professional with extensive experience in business development and academic counseling at GLA University. Proven track record in exceeding admission targets and driving revenue growth through strategic sales initiatives. Skilled in LeadSquared CRM and team leadership, fostering strong relationships to enhance student satisfaction and engagement.
Overview
12
12
years of professional experience
Work History
Senior Academic COUNSELOR/ CO ORDINATOR
GLA UNIVERSITY
NOIDA
08.2025 - Current
Professional Responsibilities (GLA University)
- Managed end-to-end online admissions for UG and PG programs, including MBA, MCA, BBA, BCA, and B.Com.
- Conducted tele-counseling and virtual counseling sessions to guide students in selecting the right academic programs.
- Assisted students throughout the complete admission cycle—from registration, document verification, to semester fee submission.
- Developed and executed effective sales strategies, and program-specific counseling pitches, to increase conversions.
- Maintained strong post-admission relationships with students to ensure smooth onboarding and satisfaction.
- Acted as a liaison between students and university faculty, ensuring timely communication and resolution of academic queries.
- Consistently achieved and exceeded admission targets through proactive follow-ups and effective counseling techniques.
Senior Manager- Business Development
ixamBee.com ATOZ LEARN EDUTECH PVT LTD
Noida
01.2018 - 02.2025
- Expanded business operations while achieving sales targets and enhancing community outreach.
- Managed B2C sales team of 35 members, focusing on student conversions for online courses.
- Conducted interviews to recruit talented individuals for the team.
- Drove revenue generation through effective sales strategies and performance monitoring.
- Developed and evaluated sales strategies aligned with market characteristics and organizational objectives.
- Collaborated with consumers to provide feedback on development teams regarding new services and products.
- Utilized sales forecasting and strategic planning to analyze market trends and ensure profitability.
- Led proposal development, recommending strategies to optimize value propositions for new customer opportunities.
Branch Manager- Sales
Vidyaguru Education pvt ltd
Delhi
05.2014 - 12.2018
- Explain products or services and prices and demonstrate the use of products
- Responsible for counselling, admission & revenue
- Answer questions about product features and benefits
- Handled the entire branch with the best performer
- Demonstrated products and services, clarifying features and benefits to customers.
- Managed a high-performing branch team, ensuring the best results for the company as Center Head.
- An educational institution providing various courses and training
Business Development Manager
Ceasefire Industries
Mumbai
06.2013 - 03.2014
- Cold calling and field visit to clients
- Fire audit survey and sales of new cylinders refills
- Conducted cold calls and field visits to generate sales opportunities.
- Performed fire audit surveys and sold new cylinder refills to clients.
- A company specializing in fire safety products
Education
Masters of Business Administration -
BIITM
Bhubaneshwar07.2013
Bachelors of Business Administration -
MID
Durgapur06.2011
Skills
- LeadSquared CRM
- Data Analysis
- B2B & B2C sales
- Negotiation & Convincing
- Training
- Managing 25 team members
- Cross-functional collaboration
- Sales Strategies
- Market Analysis
- Business Growth
- Quality Assurance
- Sales Forecasting
- Revenue Generation
- Skilled in team handling
- Leadership
- Planning
- Execution
- RCA
- Process Improvements
- Handling Escalations
- Cold Calling
- CRM
- CRM Software
- Microsoft Power Point
- Microsoft Word
- Gmail
- Microsoft Office Suite
- Excel
- Word
- PowerPoint
- Social Media Marketing
- Communication
- Presentation Skills
Accomplishments
- Led a PAN India Team: Directed a team of 25 members across multiple regions, consistently surpassing sales targets by 15% year-over-year through effective leadership and performance management.
- Business Expansion: Spearheaded the growth of business operations, driving a 20% increase in market share within the first year of leadership by identifying new business opportunities and optimizing processes.
- Data Management Optimization: Implemented comprehensive data management systems using Excel and LeadSquared CRM, resulting in 30% improvement in data accuracy and enhanced operational efficiency.
- Sales Strategy & Training: Increased conversion rates by 25% by developing and executing targeted sales strategies, alongside continuous training and upskilling of the sales team.
- Key Account Management: Strengthened client relationships and managed key accounts, contributing to 40% revenue growth from existing clients through personalized service and effective upselling techniques.
- Process Improvement: Identified and resolved operational bottlenecks using Root Cause Analysis (RCA), leading to an 18% improvement in process efficiency and smoother daily operations.
- Client Acquisition: Successfully onboarded over 100 B2B clients, expanding the company's market presence and driving new business growth across diverse sectors.
Hobbies and Interests
- I am deeply passionate about strategic business development and market analysis, always seeking opportunities to drive growth through research-driven planning.
- Mentorship and team coaching are central to my leadership style, as I believe in nurturing talent and building future leaders.
- I regularly read literature on leadership, innovation, and business trends to stay ahead of the curve and integrate modern insights into my professional decisions.
- Traveling and exploring diverse cultures enriches my perspective, fostering a broader, more adaptable approach to global business challenges.
- A keen chess enthusiast, I enjoy honing my strategic thinking and problem-solving skills, which directly influence my approach to business scenarios.
- I also actively participate in community-based skill development initiatives, staying grounded in purpose-driven growth and social responsibility.
Languages
- English, Native
- Bengali, Native
- Odia, Beginner
Timeline
Senior Academic COUNSELOR/ CO ORDINATOR
GLA UNIVERSITY
08.2025 - Current
Senior Manager- Business Development
ixamBee.com ATOZ LEARN EDUTECH PVT LTD
01.2018 - 02.2025
Branch Manager- Sales
Vidyaguru Education pvt ltd
05.2014 - 12.2018
Business Development Manager
Ceasefire Industries
06.2013 - 03.2014
Masters of Business Administration -
BIITM
Bachelors of Business Administration -
MID