KAUSHIK BISWAS
Senior Manager O2C
Nallasopara
Summary
Results-driven Senior Manager with knack for transforming teams and processes to achieve organizational goals with over 20 years of experience. Leveraged leadership skills to boost team productivity and streamline operations, delivering impactful changes across departments. Known for fostering collaborative environments and driving strategic growth initiatives.
Overview
27
27
years of professional experience
1997
1997
years of post-secondary education
Work History
Senior Manager O2C
Metropolis Healthcare Limited
Mumbai
12.2022 - 01.2025
- Controlling all the Accounts Receivable Activities Includes-Customer Reconciliations, Debtors Ageing, Customer Profitability, Billing, and generating MIS Reports through online application
- Performing Revenue Reconciliation on daily basis for registered Patient IDs/Customers
- Performing Cash/Card Reconciliation collected from Customers for entire south regions
- Analysis & Reconciling of Vendor Transaction report with Bank Settlement such as Ezetap/Pinelab/Mswipe
- Daily Maintaining Revenue Master & Maintaining other Masters such as Client Masters, and Bank TID Masters
- Booking of All Revenue Entries Manually as well as with Batch Uploads
- Preparing & Posting Journal Ledger Entries of Customer Payment Entries, Bank Entries, Various Bank Charges, Intercompany Entries, Customer Credit Notes/Debit Notes, GL Reclass Entries, and Customer Refunds
- Regular Follow-ups with the center heads on Timely collection of money from Customers
- Customer's ledger balance confirmation & Performing All O2C/Accounts Receivable Month End Activities
- Debtors Ageing
- DSO
- Major Customer Overdue follow-up with the internal Business Team
- Build effective process of SLA, KPI governance
- Ensure 100% Revenue Assurance of the services rendered by the company
- Supervising the Bank reconciliations of all the legal entities including clearing
- Ensuring delivery quality in terms of accuracy, completeness and Timeliness
- Responsible for managing internal and statutory audits pertaining to General Accounting
- Ensure compliances of company's credit policy with SOP Adherence
Deputy Manager - Commercial
Future Supply Chain Solutions Limited
12.2010 - 09.2022
- Company Overview: A Future group venture
- Preparing Customer billing as per customer SOP & contract
- Ensuring accuracy in billing through random checking of Invoices as per contract terms
- Preparing daily MIS reports for collection from customers
- Raising Invoices for the services like Rental, Warehousing operation charges, SCM charges, Transportation & other value-added services
- Preparation of Target vs collection achievement report on a daily basis
- Site code-wise booking of revenue entries in SAP
- Prepare intercompany & customer reconciliation statements
- Collection entries in SAP & prepare weekly ageing reports of customers
- Preparing Monthly Collection Target Files & projected collection plan
- Monitoring of short realization of collection
- Scrutiny of Customers Deduction Report & raising credit note
- Identify Customer's defaults in payment as per credit period
- Daily coordination with the sales team for collection
- Sending Demand Letters to customers who continuously default in payment & if required sending legal notice to recover Overdue O/s
- Preparation of customer-wise Gross Margin Report
- Preparing Daily Dashboard reports
- Resolve all Audit queries related to Accounts Receivable
- Customer Contract updating in TMS & SAP and issuing codes
- Follow up with the sales team for the renewal of the expired contract
- Solving queries send by operation team related rates, add ODA & Misc
- Charges in TMS
- Credit period evaluation based on business volume
- Conversion of docket entries from TOPAY to TBB
- Daily monitoring of bank transactions of CMS and current accounts
- Coordination with all Zonal Commercial Teams for pending receipt entries & reversal of wrong entries
- Also follow up with the Zonal Team for receipt realization in Bank for accounted entries in SAP
- Follow up with the Zonal commercial team for all Instrument returns within seven days
- PowerPoint Presentation on Debtors Review Meeting
- Preparation of Provision for Doubtful Debts for Audit
- Preparing Customer's DSO Report
- Customer-wise, sector-wise, and site-wise revenue recognition & report presentation
- Preparation of Related Party Transactions & Certificate Reports for Board Meetings
- All Board Meeting reports & presentations related to AR
- Attending mails from all India & resolving queries
- A Future group venture
Executive
Gati Limited
06.1999 - 11.2010
- Preparation of Daily Business Reports
- BRS Preparation
- On-time payments to Business partners as per the Co.'s norms
- Handling Cash & Bank
- Control over pre-printed documents & stationery
- Control on Admin Expenditure as per Budgetary Allocation
- Fund Management of Octroi Clearance at BMC Co-operative Bank Ltd
- Follow up with Sales Team for 100% bill Submission & Acknowledgement
- Customer Visits for Reconciliation of Customer's Account with GATI
- Monthly MIS Report to the management as well as to the customers
Trainee Dispatch Assistant
Birla Corporation Limited
01.1998 - 12.1998
- Preparation of Stock Report on a Daily Basis
- Preparation of Packing List
- Vehicle loading as per packing List
- Checking of Invoices
Education
B. Com - Accounts
Calcutta University
Kolkata, West BengalExecutive Development course - undefined
Frontline Computer Education
MBA - undefined
Welingkar Mumbai
Specialization Courses - Ms Access & SQL Server
Aptech Institute of Computer Education
Skills
Working knowledge of online software based on SAP/ORACLE(Netsuite) MS Office Star Office Open Office Internet
Personal Information
- Date of birth: 11/01/74
- Nationality: Indian
- Marital status: Married
Languages
English
Fluent
Hindi
Fluent
Bengali
Fluent
Accomplishments
Outstanding Performance Award (Finance Townhall) | Metropolis Healthcare Limited | August 2023 & November 2023
Recognized for streamlining financial processes, consistently meeting senior management expectations.
Timeline
Senior Manager O2C
Metropolis Healthcare Limited
12.2022 - 01.2025
Deputy Manager - Commercial
Future Supply Chain Solutions Limited
12.2010 - 09.2022
Executive
Gati Limited
06.1999 - 11.2010
Trainee Dispatch Assistant
Birla Corporation Limited
01.1998 - 12.1998
Executive Development course - undefined
Frontline Computer Education
MBA - undefined
Welingkar Mumbai
Specialization Courses - Ms Access & SQL Server
Aptech Institute of Computer Education
B. Com - Accounts
Calcutta University
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