Summary
Work History
Education
Skills
Languages
Timeline
Generic

KAUSHIK BISWAS

Siliguri

Summary

Hospitality professional with expertise in customer service and problem-solving. Demonstrated success in improving guest satisfaction through effective communication and meticulous attention to detail.

Work History

Trainee

royal sarovar portico
siliguri
  • Assisted in maintaining cleanliness and organization of guest areas.
  • Helped in setting up and breaking down events as needed.
  • Learned safety protocols for kitchen and dining operations.
  • Collaborated with team members to ensure smooth service flow.

Guest Service Associate

hotel colva kinara
goa
  • Welcomed guests and provided friendly, attentive service during check-in and check-out.
  • Assisted guests with inquiries and resolved issues promptly and professionally.
  • Managed reservations using hotel management software for efficient guest handling.

Food and Beverage Associate

zense resort
goa
  • Provided excellent customer service in dining and bar areas.
  • Assisted in food preparation and presentation for guest meals.
  • Collaborated with kitchen staff to ensure timely food delivery.

Trainee Captain

the ocean pearl inn
mangalore
  • Monitored inventory levels for supplies and reported shortages to management.
  • Controlled bar inventory by monitoring use and making orders.

Education

Diploma - HOSPITALITY MANAGEMENT

PMKK
DHUPGURI
03-2022

DEGREE -

TARAI TARA PADA ADARSHA VIDYALAYA
SIIGURI

Skills

  • Event setup and management
  • Guest relations and customer service
  • Reservation and inventory management
  • Food preparation and safety
  • Team collaboration and communication
  • Time management and prioritization
  • Problem solving and critical thinking

Languages

English
Intermediate (B1)
B1

Timeline

Trainee

royal sarovar portico

Guest Service Associate

hotel colva kinara

Food and Beverage Associate

zense resort

Trainee Captain

the ocean pearl inn

Diploma - HOSPITALITY MANAGEMENT

PMKK

DEGREE -

TARAI TARA PADA ADARSHA VIDYALAYA

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KAUSHIK BISWAS