KAUSHIK DAS
BANGALORE
Summary
I am a Cloud Evangelist in my current scope of work specializing in the data integration space for Microsoft Dynamics and Salesforce product lines. My role involves leveraging my expertise to facilitate seamless data integration, driving innovation, and optimizing cloud solutions for enhanced business performance. My passion for my work and commitment to excellence empower me to lead teams effectively and achieve strategic objectives.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Lead
DBSync
Bengaluru
08.2022 - Current
- Conducting needs assessments to understand customer requirements and how the product or service can meet them.
- Conduct virtual demos and presentations for potential customers about the solution.
- Nurturing long-term relationships to turn prospects into loyal customers.
- Coordinating with marketing to align strategies and campaigns.
- Tracking sales metrics and performance using analytics tools.
- Providing regular reports and insights to management on sales activities and results.
- Keeping up-to-date with product features, industry trends, and competitive landscape.
Senior Sales Associate
DBSync
Bengaluru
08.2018 - 07.2022
- Build a relation with the inbound leads, understand their current business requirements in the integration space and offer the right problem-solving solutions/products from DBSync suite.
- Create and follow a cadence for touch points via phone, email and other social to ensure consistent follow ups.
- Screen and create viable sales opportunities in the sales pipeline
- Conduct virtual product demos and presentations to educate potential customers about the product or service.
- Tailoring presentations to address the specific needs and pain points of the prospect.
- Using CRM tools to track interactions, manage leads, and monitor sales progress.
- Handling objections and addressing concerns to move prospects toward a purchase decision.
- Continuously improving product knowledge and sales techniques through training and development.
Sales Development Representative
Replicon
Bengaluru
07.2017 - 03.2018
- Primarily tasked with driving new business opportunities for NA, APAC, and EMEA regions
- Work closely with marketing department to identify and evaluate lead sources
- First point of contact for all prospects coming to the website
- Responsible for generating sales opportunities for new business
- Connect with prospects via phone, chat, and email for sales inquiries and help build a pipeline
- Follow up on sales and product inquiries with the ultimate goal to further the prospect through the sales cycle
- Investigate the requirements to pre-qualify prospects for the new business sales team
- Communicate the benefits of the services and the software via email, chat and phone to generate excitement
- Achieve the target of volume of qualified opportunities identified and value of the pipeline generated
- Capture, update answer maintain detailed and accurate information within the Salesforce CRM software.
Renewals Sales Administrator
Replicon
Bengaluru
01.2016 - 06.2017
- Attain 98% monthly by retaining renewals clientele
- First line of defense to retain clients
- Overseeing renewal inbox
- Increase revenue by renewing lost licenses and accounts
- Coordinate client emails and effectively maintain data within the CRM
- Meet renewal targets and work independently to improve the current process
- Bring in more business by renewing expired accounts
- Convert accounts to a longer term.
Customer Support Executive
Myntra
Bengaluru
01.2014 - 10.2015
- Handled the support team via email and outbound calls and worked in various projects
- Dealt with product exchange/return requests and processing the online refund
- Creation of flowcharts for understanding the process as a question tree
- Was a part of the marketing research team for 4 months.
Sales Advisor
Expedia [24]7
Bengaluru
04.2013 - 12.2013
- Hotels, flights and package booking for UK based customers.
Copy Editor
Four Interactive Pvt Ltd (Ask Laila)
Bengaluru
06.2011 - 04.2013
- Handled various content projects offered by clients
- Creation of advertisements for various services and products, Mobile alerts creation
- Proofreading of content and upload
- Movie Previews & Reviews (Hollywood, Bollywood & Regional)
- Hinglish dictionary content (Dictionary of Hindi words in written English), Translation of regional content
- Nightlife Party Alerts and Sales and offers
- Creating contest questionnaires for various mobile networks.
Education
Class X -
D.A.V Public School
Class XII -
D.A.V Public School
B.A in Journalism, Psychology and English -
Garden City College
Skills
- Sales expertise
- Sales forecasting
- Sales closing
- Salesforce CRM
- Account management
- Staff training
- Customer rapport
Affiliations
- Completed a course of IT Wizard Curriculum during the academic year 2006
- Represented the college basketball team as the team captain for 1 year and also won the University Tournament (North Zone) in the year 2009
- Secured 2nd place as a team in the Inter-College basketball tournament in the year 2011
- Was a leading member of the in-house dance academy 'Roll4soul' during the year 2009-2010 and also performed in various competitions and festivals held in various different colleges
- Was honored with the 'CREAM OF GARDEN CITY COLLEGE' award during the year 2010 -2011
- Winner of the TT tournament conducted by DBSync in 2019.
Accomplishments
- Extra Miler award at Myntra during the year 2015
- Initiated the Inside Sales Process in DBSync (2018) to simplify the Sales Operations at DBSync
- Quarterly Spot Award for Q2, 2020 at DBSync
- 8 Monthly Awards as a 'Shining Star' of the month at DBSync
Certification
- Hubspot Sales Certified
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Elementary (A2)
A2
Timeline
Sales Lead
DBSync
08.2022 - Current
Senior Sales Associate
DBSync
08.2018 - 07.2022
Sales Development Representative
Replicon
07.2017 - 03.2018
Renewals Sales Administrator
Replicon
01.2016 - 06.2017
Customer Support Executive
Myntra
01.2014 - 10.2015
Sales Advisor
Expedia [24]7
04.2013 - 12.2013
Copy Editor
Four Interactive Pvt Ltd (Ask Laila)
06.2011 - 04.2013
Class X -
D.A.V Public School
Class XII -
D.A.V Public School
B.A in Journalism, Psychology and English -
Garden City College
- Hubspot Sales Certified
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