Dynamic facilities management professional with extensive experience, excelling in operational excellence and compliance oversight. Proven track record in budget management and vendor relations, coupled with strong team leadership skills. Expertise in fire safety systems and predictive maintenance strategies drives efficiency and enhances stakeholder satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager-Facilities
Indian City Properties Ltd.
Kolkata
05.2023 - Current
Oversaw operations of 350,000 sq. ft. commercial properties, optimizing E&M-Technical and support services.
Prepared budgets and executed tenant coordination while reviewing SLAs for compliance.
Managed AMC contracts, ensuring vendor adherence to fire safety systems and statutory requirements.
Liaised with tenants and vendors to address concerns and maintain compliance.
Drove strategic planning and budgeting (CAPEX/OPEX), enhancing vendor governance.
Ensured compliance with statutory audits, EHS guidelines, and fire safety regulations.
Led emergency responses and business continuity planning during critical incidents.
Conducted regular training for technical staff, promoting SOPs adherence.
Project Manager
Sodexo India – Dassault Aviation
IAF Hasimara
07.2021 - 04.2023
Oversaw integrated facilities management and food services for residential and commercial properties.
Established strong partnerships with teams, vendors, and contractors to enhance collaboration.
Mentored junior team members on project management best practices and tools.
Monitored project progress to ensure timely delivery of quality deliverables.
Collaborated with senior management on strategic planning for ongoing projects.
Managed budgeting, vendor relations, KPI tracking, and team supervision effectively.
Prepared and presented monthly DBR and MMR reports to clients for performance evaluation.
Manager – Facilities Ops & Business Development
Belani Group
Kolkata
01.2017 - 12.2021
Managed residential, commercial, hotel, and hospitality sites to enhance operational efficiency and value.
Oversaw training programs that boosted staff performance and customer service skills.
Implemented process improvements that streamlined daily operations and minimized delays.
Liaised with building owners, tenants, and vendors to resolve issues and ensure compliance.
Evaluated vendor performance and tracked costs to optimize service delivery.
Managed tenant relations by addressing inquiries and resolving issues promptly.
Conducted property inspections to identify maintenance needs and compliance issues.
Handled resident complaints while expediting maintenance requests.
Assistant Facility Manager
CBRE – Cognizant Technology Solutions
01.2015 - 12.2017
> Supervised 150,000 sq. ft. operations across multiple CTS sites ensuring seamless functionality.
> Ensured compliance with EHS standards and coordinated daily IFM operations.
> Developed emergency response plans for natural disasters or security threats.
> Supported safety audits and compliance checks to maintain regulatory standards.
> Coordinated facility maintenance schedules to enhance operational efficiency.
> Facilitated training sessions on facility protocols and procedures for staff.
> Assisted in managing vendor relationships for service contracts and procurement.
> Reviewed bids from contractors and vendors for facility-related goods or services.
Senior Facility Executive
JLL (Team-HR)
Kolkata
01.2010 - 12.2015
Managed 80,000 sq. ft. Concentrix site, supervising staff and coordinating vendors.
Oversaw facility maintenance and repairs to ensure optimal operational efficiency.
Developed and implemented safety protocols for staff and visitor protection.
Analyzed facility usage data to identify opportunities for improvement.
Directed maintenance operations, minimizing service interruptions through proactive management.
Coordinated facility inspections to ensure compliance with regulations.
Prepared and reviewed operational reports and schedules for accuracy and efficiency.
Surveyed facility to enhance safety and security measures.
Shift Engineer
Absotherm – Hyatt Regency
Kolkata
01.2008 - 12.2010
Conducted daily inspections of HVAC, electrical systems, and water treatment facilities to ensure functionality.
Responded promptly to maintenance requests, troubleshooting issues to minimize downtime.
Collaborated with management to establish preventive maintenance schedules for critical systems.
Trained junior staff on operational procedures and safety protocols to enhance team efficiency.
Monitored energy consumption, identifying opportunities for efficiency improvements.
Assisted in emergency repairs, minimizing disruption to hotel operations.
Documented maintenance activities and prepared reports for management review.
Ensured compliance with safety regulations through routine inspections of equipment.
Education
B.Tech - Electrical Engineering
A.I.E.M Durgapur
Durgapur, WB
01.2008
Secondary - Ichapore
Sridhar Banshidhar High School
Ichapore
01.2003
Secondary - Barrackpore
Ramkrishna Vivekananda Mission
Barrackpore
01.2001
Skills
Facility operations management
Preventive and corrective maintenance
Vendor and contract management
Budget management (CAPEX/OPEX)
Fire, safety, and compliance
Predictive maintenance strategies
Stakeholder engagement
Energy management and sustainability
Audit readiness and inspections
Team leadership and training
AMC, SLA, and KPI oversight
BMS/IBMS systems expertise
Fire alarm and sprinkler systems
Uninterruptible power supply (UPS)
Diesel generator (DG) management
HVAC systems operation
Electrical panel management
CCTV surveillance systems
Access control solutions
EPABX communication systems
Integrated facilities management
Hobbies and Interests
Travel
Cooking
Reading
Photo Editing
Presentations
Personal Information
Date of Birth: 06/30/85
Nationality: Indian
Marital Status: Married
Certification
Service Excellence Award
Emotional Intelligence for Project Managers
Introduction to ESG (Environment, Social & Governance)