Kaushik Debnath

· Oversee the management of 3PL warehouses to ensure efficient supply of stocks to 35 retail stores across India.

· Manage inventory for a diverse range of over 5000 FMCG SKUs, including ambient, cold, and frozen products.

· Lead the seamless transition of warehouse operations from KD Logistics to DHL, maintaining uninterrupted store operations during the transition period.

· Maintain authentic and accurate data in ARS systems to reducing instances of under or overstocking.

· Forecast and plan for festive stock procurement and distribution.

· Optimize the Returns to Vendor (RTV) process, reducing expiration and damage rates from 0.05% to 0.01%,

· Increase private brand availability across 35 stores from 67% to 95% within a three-month period.

· Optimize routes and reduce turnaround times for high-volume stores without additional costs.

· Efficiently reduce warehouse inventory from 6.5 crore to 4 crore within a two-month period.

· Achieve an annual inventory variance of 0.97%, surpassing previous year performance.

· Support launch of 5 new stores with procurement and setup.

· Cost and provision warehouse operations, establish KPIs, and collaborate with cross-functional teams.

· Negotiate and realign terms of trade to optimize costs and enhance operational efficiency.

· Ensured DCs met SLA targets through effective reporting and issue resolutions.

· Addressed and escalated technical and operational issues promptly.

· Successfully resolved merchant and customer escalation tickets.

· Maintained system hygiene by providing aging reports and implementing resolutions.

· Conducted training sessions for the DC team to ensure smooth operation during new launches.

· Identified and implemented best practices, enhancing operational efficiency across multiple DCs.

· Analyzedbarriers, identified causes, and provided resolutions for operational challenges.

· Prepared and implemented SOPs across a network of 26 DCs.

· Conducted audits to ensure compliance with SOPs and operational standards.

· Acted as a liaison between the Merchant Team and DC Team, ensuring a smooth order flow for B2B customers and escalating issues to the Transportation Team.

· Managed daily delivery and pickup of 24,000 packages with 350+ third-party delivery associates and IHS Delivery Point.

· Conducted capacity planning for peak and festive seasons based on forecasts.

· Monitored and achieved KPIs and balanced scorecards on daily, weekly, and monthly bases.

· Consistently achieved a perfect 10 on monthly scorecards for four consecutive months in Navi Mumbai Region.

· Implemented 4M's and 5's methodology to improve package sorting efficiency.

· Conducted daily briefings and regular safety training for staff and delivery associates, reducing near misses by 90% and eliminating major accidents.

· Optimized routes, reducing three-wheeler usage by two vehicles and saving ₹90k monthly.

· Implementation of route optimization software JAS (Jurisdiction Authority Service), With success rate of 98%, later implemented nationwide.

· Recognized as Last Mile League Champion Station WEST for safety in July 2021.

· Received "Making a Difference" and "Extra Mile Award" for the successful launch of the DSP & AMFLEX project.

· Managed a team of 50 Sales Executives and 15 DM and ADM.

· Achieved sales targets and key performance indicators effectively.

· Implemented store merchandising according to company guidelines.

· Ensured timely completion of tasks within designated time frames.

· Held full accountability for store profit and loss.

· Controlled expenses to maximize store profitability.

· Conducted recruitment, training, and development of staff.

· Maintained records of E-commerce order execution.

• Oversee of receiving, shipping, and distribution procedures within the warehouse.
• Conducting employee training programs to ensure proficiency in warehouse operations.
• Responsiveness to and implementation of new processes to enhance efficiency.
• Enforcement of safety regulations for both personnel and inventory.
• Preparation of the annual inventory for the warehouse.
• Maintenance of reports for periodic audits to ensure accuracy and compliance.
• Replenishment of shop floor inventory to meet demand.
• Maintaining fill rate as per company standards to meet customer demand.
• Management of returns to vendors (RTVs) process.
• Prioritizing safety of both personnel and inventory.

• Manage the receipt and dispatch of Multiple SKU’s
• Prepare daily reports on warehouse activities for tracking purposes.
• Monitor distribution from warehouses to ensure timely delivery.
• Coordinate with sub-dealers and warehouses for efficient logistics operations.
• Track and follow up on materials to ensure timely delivery to their destination.
• Handle the generation and management of barcodes for inventory tracking.
• Conduct quality checks.
• Address and resolve queries from various departments related to warehouse operations.
• Conduct periodic and monthly inventory verifications to ensure accuracy.

• Efficiently process purchases and handle various forms of payment securely.
• Provide friendly customer service, including assistance with bagging items.
• Manage returns, exchanges, and inform customers about promotions.