Kaushik Dutta
Kolkata
Summary
Dynamic and detail-oriented Deputy Manager with over 12 years of experience in finance, accounts payable, and process improvement. Proven ability to research and resolve inquiries related to invoices, payments, and vendor support activities. Proficient in SAP, Service Now, and other ERP tools, with a strong focus on compliance, stakeholder alignment, and continuous improvement. Adept at fostering collaboration across teams and driving operational excellence while ensuring adherence to policies, regulations, and SOX compliance.
Overview
13
13
years of professional experience
Work History
Deputy Manager
Wipro
Kolkata
02.2024 - Current
- Spearhead daily operations for procure-to-pay processes, ensuring efficient service delivery and alignment with business objectives.
- Research and resolve invoice and payment inquiries, ensuring timely and accurate resolutions in compliance with SLA requirements.
- Oversee a list of critical vendors, ensuring timely invoice processing and effective vendor support.
- Utilize SAP and Service Now to create and manage cases, ensuring effective collaboration with processing teams and supervisors.
- Champion process improvements, driving compliance with SOX and regulatory requirements.
- Manage a team of 20 employees, conducting performance reviews and fostering a culture of continuous improvement
Assistant Manager - Finance
Capgemini
Kolkata
10.2022 - 02.2024
- Managed a team of 15 employees, ensuring high performance and adherence to quality standards.
- Facilitated daily huddles to address client updates, allocate tasks, and resolve issues.
- Oversaw payment and vendor management processes, conducting quality audits to ensure compliance.
- Acted as a liaison between product and finance leadership to bridge operational goals and financial insights.
- Developed and maintained detailed SOPs for accounts payable processes to ensure consistency and compliance.
- Led a project to optimize invoice processing workflows, reducing processing time by 20%.
- Monitored and analyzed invoice aging reports, working closely with stakeholders to clear bottlenecks.
- Conducted training sessions for new hires on ERP systems and dispute resolution, improving onboarding efficiency.
- Proactively identified and resolved recurring payment issues, reducing vendor escalations by 15%.
- Supported automation initiatives by collaborating with IT teams to integrate enabling technologies
Team Lead
Tata Consultancy Services
Kolkata
04.2019 - 10.2022
- Directed accounts payable and vendor reconciliation activities, ensuring timely resolution of escalations.
- Collaborated with cross-functional teams to enhance operational efficiency and service delivery.
- Conducted data analyses and generated actionable insights using SAP and MS Excel.
- Managed SOX compliance for accounts payable processes.
- Handled month-end close (MEC) activities, preparing reports and reconciliations to support financial reporting.
- Ensured accurate and timely processing of vendor invoices, maintaining a high standard of data accuracy.
- Coordinated with internal and external auditors to provide necessary documentation and explanations.
- Handled process Transitions & Trained team members on SAP and accounts payable processes, improving team productivity and knowledge sharing.
- Monitored aged invoices and worked with stakeholders to resolve discrepancies, ensuring prompt payments.
Management Trainee - Team Lead
Genpact
Kolkata
04.2012 - 03.2019
- Processed invoices, payments, and vendor reconciliations using SAP and Oracle Financials.
- Conducted daily invoice audits and maintained SOX controls to prevent fraud and duplicate payments.
- Resolved critical escalations related to invoice aging, payment holds, and vendor inquiries.
- Supported the transition of processes during an on-site assignment in the United Kingdom.
- Established and streamlined processes for handling vendor queries, improving turnaround time by 30%.
- Assisted in the implementation of automation tools, enhancing the accuracy and speed of payment processing.
- Collaborated with cross-functional teams to design and execute workflow improvements, reducing operational inefficiencies.
- Prepared detailed reports on process performance, identifying key areas for improvement and presenting findings to management.
- Trained new hires in accounts payable procedures, fostering a strong understanding of compliance and process standards.
- Worked on special projects to assess and mitigate financial risks related to vendor payments and reconciliations
- Was on-site in UK for Process Transition as well
Education
Bachelors Of Commerce - Accounting And Finance
West Bengal State University
Kolkata04-2012
Skills
- Customer Focused Stakeholder Alignment Communication
- Accounts Payable Invoice Processing Vendor Management
- Problem-Solving Data Analytics Process Understanding
- SAP ECC Oracle Financials ServiceNow MS Office
- Automation & Enabling Technologies Change Management
- Relationship Management Continuous Improvement
- SOX Compliance Knowledge Management Reconciliations
Accomplishments
- Successfully led a team for a smooth process transition in the UK.
- Implemented best practices to optimize payment processing workflows, reducing errors by 20%.
- Recognized for outstanding vendor management and operational efficiency.
Tools & Technologies
- ERP Systems: SAP ECC, Oracle Financials, JD Edwards
- Platforms: Service Now, SAP Concur, Workday, SUTI
- Other Tools: Blackline, MS Excel, MS Office
Additional Highlights
- Extensive experience in SLA management and meeting tight deadlines.
- Proficient in handling vendor emails, creating cases in Service Now, and delivering timely resolutions.
- Skilled in process automation and leveraging enabling enterprise technologies to optimize workflows.
- Recognized for fostering knowledge sharing and leading continuous improvement initiatives
Timeline
Deputy Manager
Wipro
02.2024 - Current
Assistant Manager - Finance
Capgemini
10.2022 - 02.2024
Team Lead
Tata Consultancy Services
04.2019 - 10.2022
Management Trainee - Team Lead
Genpact
04.2012 - 03.2019
Bachelors Of Commerce - Accounting And Finance
West Bengal State University
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