Kaushik Dutta
Kolkata
Summary
Accomplished Deputy Manager at Wipro with a proven track record in leading teams to exceed operational goals. Expert in strategic planning and financial analysis, adept at driving process improvements and fostering cross-functional collaboration. Demonstrates exceptional communication skills and emotional intelligence, ensuring high levels of team productivity and stakeholder satisfaction.
Overview
13
13
years of professional experience
Work History
Deputy Manager
Wipro
Kolkata
02.2024 - 02.2025
- Currently employed as Deputy Manager at Wipro, overseeing and managing daily operations for efficient service delivery
- Utilize strong leadership, communication, and strategic planning skills to drive business growth and operational excellence
- Lead and manage a team of 20 employees, providing guidance and support to ensure high performance and productivity
- Develop and implement operational strategies and processes to improve efficiency and quality
- Collaborate with cross-functional teams to align operations with business goals and objectives
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions
- Ensure compliance with company policies, procedures, and regulatory requirements
- Managed client relationships, addressing concerns and resolving issues as they arose
- Provide regular reports and updates to senior management on operational performance and achievements
- Implement process improvements and cost-saving initiatives to optimize operations
- Monitor financial performance, providing detailed analyses that inform strategic decision-making
- Guided and supported the India Payments team on financial and budgetary matters, fostering a culture of fiscal responsibility
Team Lead
Capgemini
Kolkata
10.2022 - 02.2024
- Served as a Team Lead at Capgemini, where I lead and managed a team of 15 employees, providing guidance and support to ensure high performance and productivity
- Conducting daily team huddles to discuss client updates, issues, and challenges, and manage allocation, completion, prompt, and audit reports
- Partner with product and finance leadership, acting as a trusted translator to bridge departmental objectives and financial insights
- Conduct complex analyses using ERP systems and advanced spreadsheet techniques to inform product investment decisions
- Engage in Month End Close (MEC) activity along with team management and lead FP&A processes
- Looking after the Payments and Vendor Management segment of the process as well
- Conducting quality audits to make sure the work is done correctly
Team Lead
Tata Consultancy Services
Kolkata
04.2019 - 10.2022
- Played a key role as a Team Lead at Tata Consultancy Services, ensuring the successful delivery of services to clients
- Managed client relationships, ensuring high levels of customer satisfaction and retention
- Utilized Microsoft Office tools, including Excel, to analyze data and generate reports for clients and internal stakeholders
- Collaborated with cross-functional teams to drive process improvements and enhance operational efficiency
- Implemented strategic planning initiatives to optimize service delivery and achieve business objectives
- Managed and resolved escalations and issues, ensuring timely and effective solutions
- Also got an opportunity to work in the RTR Team (Banking Team) for a year and a half, performing various activities
Management Trainee
Genpact
Kolkata
04.2012 - 03.2019
- Assisted in the development and implementation of strategic initiatives to improve operational efficiency and reduce costs
- Developed and maintained a system for tracking employee performance and providing feedback
- Built strong relationships with key customers and stakeholders, resulting in repeat business and referrals
- I was on-site in the United Kingdom for the Process transition
- Knowledge of processing Invoices and Payments (Both Manual and Batch Payment) in SAP and Oracle
- Ensure no early or late payment for better cash management
- Ensure the process control to block any fraudulent or Duplicate Payment
- Review concur expenses and processing T&E Invoices in Oracle
- Query Mailbox Handing, providing response and support to suppliers with their Queries related to Invoice Payment Status and Remittances
- Process Vendor Reconciliations to Identify Missed Payments if any
- Resolve critical escalation and other issues to ensure no repetition
- Reporting about TAT, accuracy, Invoice aging, and Hold Report
- Daily invoice auditing before payment run happens
- Ensuring SOX control in Process
Education
Bachelors Of Commerce -
West Bengal State University
03.2012
High School Graduation -
Indira Gandhi Memorial School
02.2009
Skills
- Team leadership
- Strategic planning
- Financial analysis
- Process improvements
- Communication skills
- Accounts payable
- Procure To Pay
- Invoice Processing
- SAP ECC
- Oracle Financials
- MS Office
- Decision-making skills
Application Knowledge
- SAP Financials
- Oracle Financials
- JD Edwards
- SUTI
- Blackline
- SAP Concur
- Service Now
- Workday
Timeline
Deputy Manager
Wipro
02.2024 - 02.2025
Team Lead
Capgemini
10.2022 - 02.2024
Team Lead
Tata Consultancy Services
04.2019 - 10.2022
Management Trainee
Genpact
04.2012 - 03.2019
Bachelors Of Commerce -
West Bengal State University
High School Graduation -
Indira Gandhi Memorial School
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