Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Kaushik Gudivada

Schofields

Summary

A very enthusiastic individual constantly looking to better myself wherever possible. Very open mind, hence more open to constructive criticism and will not take it negatively. High caliber of understanding and writing code as the computer science student. Intermediate experience with fixing, building and troubleshooting computers and/or laptops. Changing out screens, keyboards, reinstall windows, change RAM, increase storage and other small tasks. Very very passionate about cars and their inner workings. Intermediate experience working with cars (DIY modifications and servicing done by myself).

Overview

2
2
years of professional experience

Work History

Inbound Call Center Agent

HCF
Parramatta
06.2023 - 12.2024
  • Assisted HCF customers in changing insurance plans, making payments, employing new Life Insurance polices, changing details about their insurance, making sure claims were paid out.
  • Sharpened communication skills, empathising, conflict resolution.
  • Utilised my IT troubleshooting skills to help colleagues out even though it is not required to do so in this job.

English and Math Tutor

Math Whizzards
Schofields
02.2023 - 06.2024
  • Worked as a private tutor, assisted children between years 1 - 5 for OC Math and English preparation as well as homework help and other tasks related to said subject.
  • Explore my passion in teaching, professional engagement, managing kids.

Delivery Driver

Domino's
Schofields
05.2023 - 06.2023
  • Assisted as a delivery driver for Domino's, delivering pizzas during peak hours such as during the night and public holidays.

Customer Service Representative

McDonalds
Schofields
08.2022 - 11.2022
  • Assisted in the burger line and drinks.
  • Quit really soon as I needed to focus on year 11 and 12.

Education

Bachelor of Science - Computer Science And Programming

UNSW
Kensington, NSW
02-2027

Bachelor of Science - Business

UNSW
Kensington, NSW
02-2027

High School Diploma -

Carlingford High School
Carlingford, NSW
11-2022

Skills

  • Fast Learner
  • Empathy and patience
  • Strong Work Ethic
  • Stress Tolerance
  • Complaint resolution
  • Customer Service
  • Technical Support
  • Data Entry
  • Product Upselling
  • Technical Troubleshooting
  • Inbound Phone Call Management
  • Building rapport
  • Verbal and written communication

Affiliations

  • Gym and fitness (love sports)
  • Gaming every once in a while
  • Coding and fiddling with computers

Languages

English
Native/ Bilingual
Telugu
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Inbound Call Center Agent

HCF
06.2023 - 12.2024

Delivery Driver

Domino's
05.2023 - 06.2023

English and Math Tutor

Math Whizzards
02.2023 - 06.2024

Customer Service Representative

McDonalds
08.2022 - 11.2022

Bachelor of Science - Computer Science And Programming

UNSW

Bachelor of Science - Business

UNSW

High School Diploma -

Carlingford High School

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Kaushik Gudivada