Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Generic
Kaushiki Bhattacharya

Kaushiki Bhattacharya

Kolkata

Summary

Kaushiki Bhattacharya Experience Summary Associate has 18+ years of experience in the Information Technology. She has 17+ years of experience in Software Testing. As part of her assignments, she has been in Salesforce Testing (Sales Cloud, Service Cloud, Marketing Cloud, Community), API Testing, Integration Testing, Siebel Testing, Web Testing, Open UI Testing, Data Migration Testing, Mobility Testing, Database Testing, ETL Testing and has exposure to Automation Testing and Adobe Digital Marketing. She has worked on projects for clients such as US based Pharma client, US based Transportation Group, UK based Gas and Power Manufacturer, US based Bank, US based Airline Company, UK Based Travel Company and Dubai based Property Saler, UK based rail company during her tenure in Cognizant Technology Solutions. She has managed Multiple Teams and Multiple projects at a given time. Handled delivery issues in multiple projects. Speculated and planned for crisis and crunch times.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Offshore Test Manager

SAP
Confluence
09.2023 - Current
  • Request to Response Application
  • Client
  • Netherlands and India based Healthcare Company
  • Application/Platform
  • Salesforce, Smax and, Test Management Tool
  • Azure DevOps, Objective
  • Improvement of the R2R program which is a PIL Program of Philips Healthcare Global Customer Service for managing Customer inquiries, field service and management
  • The program consists of ServiceMax and Customer Service Portal applications to provide field service solution
  • ServiceMax is a native salesforce.com application developed for field service management native salesforce
  • Project Description
  • Philips Business need is to improve the Quality of the systems which facilitate field service management, material management capabilities of the service teams to enhance the customer experience for the services offered
  • Role and Responsibilities
  • Managing QA Team of 22+ for Philips Project Implementation and maintenance
  • Managing Manual QA Team for Functional track and SCR track which had 2 release every week
  • Taking Part in Clarification Calls with External Teams for Integration and data
  • Capacity planning
  • Co-ordinating and resolving Team Issues during Execution
  • Defect Tracking
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Publishing KPI document for Philips stakeholders
  • Facilitating Integration testing using Postman
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Integration Testing pain point call outs
  • Coordinating between different systems for integrated solution approach
  • Creating Azure Dashboards for smart tracking
  • Relevant Project, CRM Experience Engine
  • Client
  • US based Pharma Company
  • Application/Platform
  • Salesforce
  • Test Management Tool
  • JIRA

Offshore Test Manager

10.2022 - Current
  • To enhance Implementation of Moderna CRM applications, establish integration will multiple upstream and downstream systems
  • Project Description
  • To Implement the enhancements that are required for business in Moderna Experience Engine CRM application
  • Establish integration with MDM, ServiceNow, CDP
  • To Implement Contact Centre application within Moderna and validate the Functionalities for Contact centre Users
  • Enhanced Data Model to be at par with MDM system
  • Role and Responsibilities
  • Managing QA Team for Moderna Project Implementation
  • Managing Manual QA Team and Automation QA Team
  • Taking Part in Clarification Calls with External Teams for Integration
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Coordinating with Japan Team in JST hours
  • Managing Data Migration validation activities
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Integration Testing pain point call outs
  • Coordinating between different systems for integrated solution approach
  • Coordination between different teams between JST and EST hours
  • Project#
  • Title
  • OneCRM Salesforce Implementation
  • Client
  • TI Holdco
  • Application/Platform
  • Salesforce
  • Test Management Tool
  • JIRA

Offshore Test Manager

JIRA
09.2020 - Current
  • Project Objective
  • To implement Salesforce Application for Sales\Service and Marketing Module
  • Project Description
  • To Implement Salesforce Application for Hyundai car’s Sales and Service and Marketing Requirements
  • B2C and B2B Journey from car sales to services to Promotional workflows
  • Role and Responsibilities
  • Managing QA Team for Sales\Service and Marketing
  • Taking Part in Clarification Calls with External Teams for Integration
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Consolidated Daily defect status Reporting for Team
  • Facilitating Test data creation both in SIT and UAT
  • Training the Business Users to perform Testing in UAT
  • Project#
  • Title
  • Company Executive and Customer Portal
  • Client
  • UK based Power and Energy Supplier
  • Application/Platform
  • MSCRM
  • Test Management Tool
  • JIRA
  • Role

Offshore Test Lead

09.2019 - Current
  • Objective
  • To implement MSCRM for Sales Agents for Creating and Managing Tenders to replace the Legacy systems
  • Project Description
  • To implement MSCRM for Tender management system, progressing and managing the Tenders through different Approval processes, generating Quote and subsequently Contracts depending on Quote being Won or Lost
  • Role and Responsibilities
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Consolidated Daily defect status Reporting for Team
  • Facilitating Test data creation both in SIT and UAT
  • Training the Business Users to perform Testing in UAT
  • Project#
  • Title
  • WR91 Mobile Defect Rep
  • Client
  • UK based Railway Company
  • Application/Platform
  • SFDC Mobile App
  • Test Management Tool
  • JIRA
  • Role

Offshore Test Lead

American Airlines
11.2017 - Current
  • Required to extract some data from OR (an artificial intelligence system) to Boost Engine that calculated the Eligibility of the loyalty member to upgrade or downgrade and offers that are applicable for members in additional or no extra cost
  • Data Stage jobs were developed to fulfil this purpose and data validation testing and ETL Testing were required
  • Role and Responsibilities
  • Story Elaboration to Team and getting clarification from Client
  • Preparing Estimation Effort for QA for each Requirement
  • Writing Test Scenarios
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in Rally
  • Status Reporting
  • Participating in Project status meetings and Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Project#
  • Title
  • Canales
  • Client
  • USA based Airlines
  • Application/Platform
  • Teradata Testing
  • Test Management Tool
  • Rally
  • Role

Project Manager

01.2015 - Current
  • Project Objective
  • Automating the Manual Regression suite
  • Project Description
  • GTA Automation is another project that aims to automate the Regression Suite from 8 Sprints for GTA Service Cloud Implementation
  • It uses the GEB Open-source Automation Tool and the SPOKE framework to automate the same
  • Standardization of the same using Jenkins as per Client request
  • Role and Responsibilities
  • Creating SO for the project and Monthly invoicing
  • Facilitating Resource loading
  • Automation Call set up, discussion, and review of Automation scripts
  • To act promptly to any Blockers
  • Defect Triage meeting
  • To come up with an Automation test Script handover Plan
  • To see to the Effective Execution of Plan and to ensure that the timelines are maintained despite occasional blockers
  • Project#
  • Title
  • Retail and Hospitality
  • Client
  • UK Based Travel Company
  • Application/Platform
  • Salesforce
  • Test Management Tool
  • JIRA
  • Role

Offshore Test Manager

Confluence
02.2022 - 10.2022
  • Project Objective
  • To bring three business units of TI-Holdco, Nolan Transportation Group and FreightPros under one Portal of OneCRM
  • Project Description
  • To implement all the functionalities from current TI salesforce Org with additional enhancements to new Org of OneCRM where NTG and Freight Pros will also coexist as different apps
  • Role and Responsibilities
  • Managing QA Team for OneCRM Project Implementation
  • Managing Manual QA Team and Automation QA Team
  • Taking Part in Clarification Calls with External Teams for Integration
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Identifying the Scope of data migration
  • Identified Objects for data Migration
  • Managing Data Model and Data Mapping for each Object under the scope of Data Migration
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Integration Testing pain point call outs
  • Coordinating between different systems for integrated solution approach
  • Title
  • OneCRM Salesforce Implementation
  • Project#
  • Title
  • NTG
  • Client
  • US based Transportation Company
  • Application/Platform
  • Salesforce
  • Test Management Tool
  • JIRA

Offshore Test Manager

08.2021 - 02.2022
  • Project Objective
  • To implement Lead Management system of NTG in Salesforce
  • Project Description
  • To Implement Salesforce Application for Lead management system of NTG
  • The Complete Lead Journey Salesforce CRM to Freight Hawk Legacy to Freight Hawk Modern and then back to Salesforce
  • Role and Responsibilities
  • Managing QA Team for Sales Lead management
  • Managing Manual QA Team and Automation QA Team
  • Taking Part in Clarification Calls with External Teams for Integration
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Integration Testing pain point call outs
  • Coordinating between different systems for integrated solution approach
  • Project Description
  • To Implement Salesforce Application for Hyundai car’s Sales and Service and Marketing Requirements
  • B2C and B2B Journey from car sales to services to Promotional workflows
  • Role and Responsibilities
  • Managing QA Team for Sales\Service and Marketing
  • Taking Part in Clarification Calls with External Teams for Integration
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Consolidated Daily defect status Reporting for Team
  • Facilitating Test data creation both in SIT and UAT
  • Training the Business Users to perform Testing in UAT
  • Project#
  • Title
  • Sales and Service CRM Application
  • Client
  • US Based Automotive Manufacturer
  • Application/Platform
  • Salesforce
  • Test Management Tool

Offshore Test Lead

Amtrak
1 1 - 04.2019
  • Project Objective
  • Testing a mobile application developed for, a Railway company both on iOS and Android
  • Project Description
  • Mobile App built in Salesforce 1 native app for reporting defects about Train by the Daily Pass riders and MDR Analysts who are Active Amtrak employee with valid SAP IDs
  • Role and Responsibilities
  • Driving Scrum calls
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Status Reporting
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Getting clarifications from different vendors (Merkle, Adobe team, Bart team, Worldline)
  • Project#
  • Title
  • Insurance Application
  • Client
  • UK based Insurance company
  • Application/Platform
  • SFDC
  • Test Management Tool
  • JIRA

Offshore Support

03.2019 - 04.2019
  • Objective
  • Validation of Workflows in Insurance application
  • Project Description
  • Validating Workflows in the SFDC Classic and Lightning for Project in Insurance domain
  • Role and Responsibilities
  • Test case execution
  • Defect logging and tracking in JIRA
  • Status Reporting
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Project#
  • Title
  • ACE-T1A
  • Client
  • UK based Marketing Company
  • Application/Platform
  • Adobe Digital Marketing
  • Test Management Tool
  • JIRA
  • Role

Offshore Test Lead

11.2018 - 03.2019
  • Project Objective
  • Validation of Emails (static and dynamic data) Through Adobe Message Centre, validating Soap UI responses Testing
  • Project Description
  • Whitbread’s ACE programme’s vision is to grow the value from Premier Inn customers (bookers and sleepers) through the sale of ancillary products and services, or, by longer stay retention and higher stay frequency
  • This is aimed to be delivered via personalised communications and offers to the individual needs of the bookers and sleepers, thereby increasing the likelihood of them to return or recommend
  • To achieve this vision, ACE Programme looks to integrate offline and online transactional and non-transactional communications to engage with bookers and sleepers via channels that are most effective and suited to their behaviour
  • Towards this target, the first transformational phase the programme, ACE T1A project, aims to migrate all Premier Inn triggered transactional and service-related communications to a single platform
  • Whitbread has selected Adobe Campaign as the preferred solution for this business purpose
  • Role and Responsibilities
  • Driving Scrum calls
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Status Reporting
  • Participating in Project status meetings and driving the Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Getting clarifications from different vendors (Merkle, Adobe team, Bart team, Worldline)
  • Project#
  • Title
  • Boost
  • Client
  • USA based Airlines
  • Application/Platform
  • Teradata Testing
  • Test Management Tool
  • Rally
  • Role

Offshore Test Lead

American Airlines
01.2017 - 11.2017
  • Project Objective
  • ETL Testing
  • Project Description, required to run some Marketing Campaign for eligible Loyalty Members in their Loyalty program
  • From their Database (MOSAIC-Teradata) data, stage job (developed by CTS) fetched data in accord to the business logic and data transformation, processed it, and sent out to CDMS system (a third-party vendor) who sent out emails to the eligible members
  • Role and Responsibilities
  • Story Elaboration to Team and getting clarification from Client
  • Preparing Estimation Effort for QA for each Requirement
  • Writing Test Scenarios
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in Rally
  • Status Reporting
  • Participating in Project status meetings and Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Project#
  • Title
  • Canales
  • Client
  • USA based Airlines
  • Application/Platform
  • Teradata Testing
  • Test Management Tool
  • Rally
  • Role, Objective
  • ETL Testing
  • Project Description

Test Lead

American Airlines
06.2016 - 01.2017
  • Required running some Marketing Campaign for eligible Loyalty Members in their Loyalty program
  • From their Database (MOSAIC-Teradata) data, stage job (developed by CTS) fetched data in accord to the business logic and data transformation, processed it, and sent out to CDMS system (a third-party vendor) who sent out emails to the eligible members
  • Role and Responsibilities
  • Story Elaboration to Team and getting clarification from Client
  • Preparing Estimation Effort for QA for each Requirement
  • Writing Test Scenarios
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in Rally
  • Status Reporting
  • Participating in Project status meetings and Defect Triage Calls
  • Finding out the data discrepancies
  • Finding workaround for any kind of data dependency
  • Project#
  • Title
  • Retail and Hospitality
  • Client
  • Dubai based Property Groups
  • Application/Platform
  • Salesforce
  • Test Management Tool
  • Excel
  • Role
  • Offshore, Project Objective
  • Testing Salesforce Application
  • Project Description
  • Dubai Property Group is a Dubai based company who provides Lease to properties
  • They want enhancement for their existing Salesforce application
  • DPG describes the scope of this project to enhance its existing Salesforce solution to help eliminate operational bottlenecks in its property leasing and sales operations with a view to maximizing their effectiveness and efficiency
  • This includes Requirement Analysis, Application Build, Testing, Deployment and Warranty Support
  • Role and Responsibilities
  • Writing the Test Strategy Document for the entire Testing period
  • Preparing Estimation Effort for QA for each Requirement
  • Writing Test Scenarios
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in Excel and maintaining the Excels with Version control in the SharePoint
  • Final test Reporting and Status Reporting
  • Participating in Project status meetings and Defect Triage Calls
  • Finding out Defects for the Salesforce application from the functional point
  • Project#
  • Title
  • Retail and Hospitality
  • Client
  • UK Based Travel Company
  • Application/Platform
  • Salesforce
  • Test Management Tool
  • JIRA

Offshore Test Lead

10.2015 - 05.2016
  • Objective
  • Testing Salesforce Application
  • Project Description
  • Kuoni Travel is a tourism company, which specialises in luxury and tailor-made travel to both the business and consumer markets, as well as related services such as visa processing, to destinations around the world across nine different geographic regions
  • GTA is the complaint notification part of Kuoni
  • It operates on SFDC Cloud platform and deals with complains registration from clients through email support, phone, chat support and web support
  • Role and Responsibilities
  • Writing the Test Strategy Document for the entire Testing period
  • Writing Test Scenarios
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in JIRA
  • Final test Reporting and Status Reporting
  • Participating in discussion calls and Defect Triage Calls
  • Finding out Defects for the Salesforce application from the functional point
  • Preparing training material for the Users from the Client Side
  • Project#, based Pharma Company
  • Application/Platform
  • Siebel 8.1.1, Oracle 11g, Mobility Testing, Salesforce
  • Test Management Tool
  • Quality Center 10
  • Role

Offshore Test Lead

12.2013 - 10.2015
  • Project Objective
  • Testing epharma, Project Description
  • Testing new requirements in Siebel HI mode, Open UI, iPad, and Testing a Salesforce application
  • This Testing also included iPad Testing in Mobile connected and disconnected mode
  • Role and Responsibilities
  • Mapping document study
  • Writing Test Scenarios
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in HPQC
  • Final test Reporting
  • Participating in discussion calls
  • Finding out Defects for the Siebel application from the functional point
  • Project#
  • Title
  • Siebel Loyalty
  • Client
  • USA based Airlines Company
  • Application/Platform
  • Siebel 8.1.1, Oracle 11g
  • Test Management Tool
  • Quality

Offshore Test Analyst

American Airlines, Microsoft
02.2012 - 11.2013
  • Project Objective
  • Migration of Data from Mainframe to Siebel Oracle 11g, Agile method followed
  • Project Description, maintained data for Loyalty Partners, Programs, and clients eligible for loyalty points in their Legacy System AATAMS.The data needed to be migrated to Siebel
  • All data that were maintained needed to be synchronized and brought over to Siebel by mapping the data in a Siebel design compatible format
  • Care taken to minimize the data loss and to avoid redundancy
  • Role and Responsibilities
  • Mapping document study
  • Writing Test Scenarios
  • Writing Test cases
  • Test case execution
  • Defect logging and tracking in HPQC
  • Final test Reporting
  • Participating in discussion calls
  • Writing Queries in Oracle SQL developer
  • Comparing and verifying and validating Migrated Data
  • Finding out Defects for the Siebel application from the functional point
  • Project#
  • Title
  • Testing the Siebel epharma application
  • Client
  • US based Pharma Company
  • Application/Platform
  • Siebel 7.5
  • Test Management Tool, Office tools for Defect Repository
  • Team Size
  • Role

Team Lead

CRs, Biogen Idec
02.2011 - 12.2011
  • Objective
  • Testing the Axis Application for the enhancements and the, that were logged in each Release
  • Project Description, used the ePharma application for their business needs
  • Each release comprised of several CRs that needed to be Tested and a report needed to be published following each release to track the CRs, which were successfully implemented
  • Role and Responsibilities
  • Requirement Study
  • Writing test cases
  • Developing Test Scripts
  • Test case execution
  • Defect logging and tracking Defect Tracker Database kept in Client portal
  • Final test Reporting
  • Participating in discussion calls
  • Managing a team of four
  • Project#
  • Title
  • Testing Application, Providing Support
  • Client
  • UA Based Bank
  • Application/Platform
  • Web Technologies
  • Test Management Tool
  • Quick Test Professional 9.2, QC 9.2
  • Team Size
  • Role

Team Lead

EMC
06.2008 - 01.2011
  • Project Objective
  • Testing the Default Queuing Application, Support, GL-HR application for High-Risk database system
  • Project Description
  • The application Default Queuing was tested, and defects were logged in QC
  • Automation scripts written in QTP were run on EMC application
  • These scripts needed to be changed as the application underwent enhancement
  • These reports were published in regular intervals.GL-HR application needed to be tested for Database changes
  • The data needed to be compared time to time to find out discrepancies
  • Role and Responsibilities
  • Requirement Study
  • Writing test cases
  • Developing scripts for test automation
  • Test case execution
  • Defect logging and tracking in QC
  • Final test Reporting
  • Participating in discussion calls
  • Managing a team of 3
  • Project#
  • Title
  • Automation of Test Scripts
  • Client
  • US Based Pharma Company
  • Application/Platform
  • Siebel 7.5
  • Test Management Tool
  • TRUST
  • Team Size

Tester

Pfizer
12.2007 - 06.2008
  • Project Objective
  • Automating Test Scripts for the epharma Siebel application of, Project Description
  • Developing an Automation Test Framework and automation Test Suite for all the existing Test cases of Pfizer Siebel 7.5 application
  • Role and Responsibilities
  • Requirement Study
  • Writing test cases
  • Developing scripts for test automation
  • Test case execution
  • Bug reporting in Trust.

Team Member

05.2007 - 11.2007
  • Project Objective
  • Development of POC for Client Demo that involved developing applications in ASP.NET 2.0
  • Role and Responsibilities
  • Coding, testing Code snippets in Nunit and Fitnesse
  • Project#, Based Client
  • Application/Platform, 0, VBA scripts for excel macro.

09.2006 - 02.2007
  • Objective
  • Development of a Timesheet application, analysis
  • Role and Responsibilities
  • Requirement Study
  • Discussion
  • Coding
  • Debugging
  • Project#
  • Title
  • POS application
  • Client

Education

B.Tech - Electrical Engineering

Netaji Shubhash Engineering College
Kolkata
07-2003

Skills

  • Technical Skills
  • Test Management Tools
  • ADO,HPALM, JIRA, Rally, Test Rail
  • Tools/Application
  • Products:Sales force (Sales Cloud, Service Cloud, Marketing Cloud, Community), MSCRM, Adobe Campaign Management, API Testing using Postman, QTP 92, Soap UI, Device Testing using Seetest
  • Databases:Knowledge of SQL Server, Oracle 9i, Teradata
  • Scripting:C# Net, JavaScript and VB script
  • Domain:MLEU, Travel and Hospitality, Life Sciences

Managerial Skills:

  • Managing multiple teams, of highest team size 22
  • Capacity Planning
  • Estimation
  • Identifying Risks beforehand
  • Co-ordinating between Functional, integration and data team for seamless delivery
  • Driving Defect Triage meetings
  • Publishing Reports of In Sprint, SIT, Regression status with RAG status and reason for RAG status
  • Support to Automation QA Team
  • Co-ordinating and planning Cross KT sessions for knowledge enhancement of team for delivery of better quality

Accomplishments

  • Certifications:
  • Salesforce Administrator Winter '17
  • Salesforce AI associate
  • ISTQB certified
  • Automation Specialist Level 1(From Ticentis TOSCA)
  • Automation Specialist Level 2(From Ticentis TOSCA)
  • QTest Specialist Level 1(From Ticentis TOSCA)

Certification

ISTQB – ISEB External Certification (Foundation Level) CCP in L0 Software Testing CCP in L1 Travel & Hospitality for BPS CCP in L0 Quick Test Pro CCP Fundamentals of Life Science Industry CCP Agile Scrum for Practitioners CCP for JIRA Intermediate CCP Automation Testing for Learners CCP Level 1: SFDC Configuration and Customization External Certification: Salesforce Certified Administrator - Winter '17 Release Exam Tricentis Tosca

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Affiliations

  • Appreciated by Client multiple times for quality of delivery from QA perpective
  • Received Cheer award for supporting delivery Practice
  • Positive feedback from Team members

Timeline

Offshore Test Manager

SAP
09.2023 - Current

Offshore Test Manager

10.2022 - Current

Offshore Test Manager

02.2022 - 10.2022

Offshore Test Manager

08.2021 - 02.2022

Offshore Test Manager

JIRA
09.2020 - Current

Offshore Test Lead

09.2019 - Current

Offshore Support

03.2019 - 04.2019

Offshore Test Lead

11.2018 - 03.2019

Offshore Test Lead

American Airlines
11.2017 - Current

Offshore Test Lead

American Airlines
01.2017 - 11.2017

Test Lead

American Airlines
06.2016 - 01.2017

Offshore Test Lead

10.2015 - 05.2016

Project Manager

01.2015 - Current

Offshore Test Lead

12.2013 - 10.2015

Offshore Test Analyst

American Airlines, Microsoft
02.2012 - 11.2013

Team Lead

CRs, Biogen Idec
02.2011 - 12.2011

Team Lead

EMC
06.2008 - 01.2011

Tester

Pfizer
12.2007 - 06.2008

Team Member

05.2007 - 11.2007

09.2006 - 02.2007

B.Tech - Electrical Engineering

Netaji Shubhash Engineering College

Offshore Test Lead

Amtrak
1 1 - 04.2019

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Kaushiki Bhattacharya