Kaustav Bhattacharjee
Assistant Store Manager
Purbapally,WB
Summary
Assistant store manager specializing in strategic growth and operational excellence. Proven track record in leading cross-functional teams to drive transformative results. Expertise in process optimization, profitability enhancement, and stakeholder relationship management. Adept at tackling complex challenges and identifying sustainable development opportunities.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
GIVA(INDIEJEWEL FASHION PVT. LTD.
Kolkata
10.2025 - Current
- Supervised daily operations by assisting staff and supporting task allocation to improve store efficiency.
- Supported management of store operations including maintaining stock levels, creating staff rotas, and ensuring customer service standards were met.
- Collaborated with management to execute promotional events and sales strategies.
- Handled customer complaints with professionalism, enhancing satisfaction and loyalty.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Senior Executive
Aditya Birla Fashion & Retails Ltd. (Pantaloons)
Kolkata
07.2024 - 10.2025
- Facilitated collaboration among teams through effective interdepartmental communication.
- Conducted assessments of employee performance to offer constructive feedback and support.
- Delegated tasks to team members while clarifying priorities and objectives.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Executive
Aditya Birla Fashion & Retail Ltd.(Pantaloons)
Guwahati
08.2021 - 06.2024
- Facilitated compliance with protocols by overseeing audits.
- Supported operational activities by assisting in the implementation of technological innovations guided by senior leadership.
- Conducted workshops for team leaders to boost productivity.
- Coordinated staff schedules to ensure adequate coverage during peak periods.
- Trained and mentored new employees on company programmes.
Co-Ordinator
Aditya Birla Fashion & Retail Ltd.(Pantaloons)
Kolkata
07.2017 - 08.2021
- Ensured compliance with safety standards, policies, and regulations.
- Assisted in creating plans to boost productivity and efficiency.
- Responded promptly to customer needs through active listening and enhanced customer satisfaction scores for the organisation.
Education
MBA: Retail and Finance -
Swami Vivekananda Subharti University
Meerut07-2019
Bachelor of Arts: English Language And Literature. -
University of CALCUTTA-Kolkata
Kolkata04-2016
12 -
Sodepur High School
Sodepur04-2012
10 -
Sodepur High School
Sodepur04-2010
Skills
- Growth planning
- Program Oversight
- Procedure Implementation
- Operations Oversight
- Performance Improvement
- Staff Management
- Organizational Development
- Mail handling
- Office Administration
- Operational leadership
- Operations Management
- Corporate Communications
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Assamese
Upper Intermediate (B2)
B2
Affiliations
- Participated and co-ordinate with various social welfare organizations on many social causes
- Volunteered work and my service and community service projects.+
- Always eager to help those within my limitations who in need of help
Accomplishments
- Employee Of The Month Many Times
- Promoted to Executive from Co-ordinator
- Promoted to Senior Executive from Executive
- Awarded as Shining Superstar in North East Cluster in Q1 FY23-24
Timeline
Assistant Store Manager
GIVA(INDIEJEWEL FASHION PVT. LTD.
10.2025 - Current
Senior Executive
Aditya Birla Fashion & Retails Ltd. (Pantaloons)
07.2024 - 10.2025
Executive
Aditya Birla Fashion & Retail Ltd.(Pantaloons)
08.2021 - 06.2024
Co-Ordinator
Aditya Birla Fashion & Retail Ltd.(Pantaloons)
07.2017 - 08.2021
MBA: Retail and Finance -
Swami Vivekananda Subharti University
Bachelor of Arts: English Language And Literature. -
University of CALCUTTA-Kolkata
12 -
Sodepur High School
10 -
Sodepur High School