

Seasoned Operations Head and talented leader with 30 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Total Quality Management
Operations management
Problem-solving
Customer service
Performance monitoring
Team leadership
Business development
Performance management
Customer relationship management (CRM)
Negotiation
Continuous improvements
Business process re-engineering
Strategic Planning
New Product Development Strategy