Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Director, Digital Services
CloudMoyo
12.2017 - Current
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
Managed railroad program worth USD 27 million over a period of 4 years
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Technical Manager
Keisanki Solutions
02.2014 - 11.2017
Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
Introduced automation tools to streamline processes and increase efficiency across multiple projects simultaneously.
Mentored junior staff members, fostering a supportive environment and promoting professional development.
Enhanced team productivity by implementing agile project management methodologies and streamlining workflows.
Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.
Championed continuous learning initiatives within the team, encouraging skill development and staying current on industry trends.
Sr. Manager Workflow
Affinity Express
09.2012 - 01.2014
Mentored junior staff members for skill development and career progression within the organization.
Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Championed process improvement initiatives that led to significant cost savings without compromising on quality standards.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Project Manager
Aptara New Media
08.2010 - 09.2012
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Identified plans and resources required to meet project goals and objectives.
Project Manager
Approva Systems
09.2004 - 07.2010
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Education
Bachelor’s in Computer Science -
Pune University
Pune
06.1995 - 06.1998
CDAC’s PG Diploma in Advanced Computing -
CDAC
Nasik
07.1998 - 01.1999
Sun Certified Java Programmer -
Sun Microsystems
Pune
06.2000 - 06.2000
Certified Scrum Master -
Scrum Alliance
Pune
Skills
Staff Management
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Entrepreneurial Experience
Built an online e-commerce system in 2001 for gifting delivery for NRIs for 3 years. Expanded to about 10 Indian cities
Worked on automotive modification after market parts for 1 year
Built and operated a goat farm for 3 years making it operationally profitable. Had to shutdown owing to drought conditions and Covid pandemic
Currently working on a mobile app to alert fellow riders of an accident/mishap to one or more riders in the group