Automation in Testing
KAUSTUBH BALKRISHNA KURUP
Software Tester
Navi Mumbai
Summary
Proficient in manual testing and actively learning automation testing. Conduct functional, regression, user acceptance, and end-to-end testing on product versions before deployment. Offering strong analytical skills and a passion for technology, eager to grow in a fast-paced environment. Quick to grasp technical concepts and apply problem-solving skills to real-world challenges.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Technical Account Manager
Arcon Tech Solutions
Mumbai
02.2024 - Current
- Working with cross-functional teams to deliver customized solutions that exceeded client expectations.
- Serving as a liaison between clients and internal teams to ensure smooth project execution and delivery. Advocating for client's needs and ensuring timely resolution of issues or concerns.
- Serving as the main point of contact for assigned client accounts, building and maintaining strong relationships with key stakeholders.
- Understanding clients' technical requirements and business objectives, and working closely with internal teams to develop and implement solutions that meet their needs.
- Provide technical guidance and support to clients, including troubleshooting complex technical issues and coordinating with internal teams to resolve them.
- Conduct regular check-ins with clients to assess satisfaction, gather feedback, and identify areas for improvement.
- Conducting functional, regression, user acceptance, and end-to-end testing for all product versions before deployment in customer environments
Senior Patient Safety Analyst
EClinicalWorks
Mumbai
01.2019 - 09.2023
- Ensured timely resolution of P1 issues in EHR products, supporting company growth.
- Facilitated cross-department communication on safety issues for unified risk management.
- Investigated incidents, identified root causes, and implemented corrective actions.
- Conducted functional testing and reported high-priority issues across platforms.
- Led user acceptance and end-to-end testing for new product releases.
- Assessed patient safety issues, assigning priority based on impact analysis.
- Monitored bug resolution, providing usability feedback to developers.
- Maintained the P1 dashboard with known defects and mitigation strategies.
- Engaged with U.S. clients, addressing concerns and delivering as expected.
Software Specialist
ECLINICALWORKS PVT LTD
Mumbai
08.2016 - 12.2018
- Identified and resolved 2000+ issues/tickets reported for various EHR solutions.
- Maintained up-to-date documentation for seamless knowledge transfer.
- Tested and deployed scalable, highly available software products.
- Ensured functional compliance of company products.
- Simplified technical concepts for easy understanding across teams.
Education
Master of Science - Information Technology
Kirti College - Mumbai University
Mumbai 01.2010 - 01.2013
Master of Science - Information Technology
S.I.W.S College - Mumbai University
Mumbai 01.2014 - 01.2015
Skills
RDBMS (MSSQL, MySQL, Oracle)
undefinedCertification
ISTQB-CTFL
Interests
Timeline
Technical Account Manager
Arcon Tech Solutions
02.2024 - Current
ISTQB-CTFL
01-2024
Senior Patient Safety Analyst
EClinicalWorks
01.2019 - 09.2023
Software Specialist
ECLINICALWORKS PVT LTD
08.2016 - 12.2018
Master of Science - Information Technology
S.I.W.S College - Mumbai University
01.2014 - 01.2015
Master of Science - Information Technology
Kirti College - Mumbai University
01.2010 - 01.2013
Similar Profiles
Prashant Prabhakar JuwatkarPrashant Prabhakar Juwatkar
Senior Presales Consultant at Arcon Tech SolutionsSenior Presales Consultant at Arcon Tech Solutions
Mark D. PorterMark D. Porter
Setup Technician and Machine Operator – Ring and Spring Departments at Arcon Ring Manufacturing, LLC (formerly Arcon Manufacturing, Inc.)Setup Technician and Machine Operator – Ring and Spring Departments at Arcon Ring Manufacturing, LLC (formerly Arcon Manufacturing, Inc.)
Vinu SivanVinu Sivan
Office Manager at Arcon BuildersOffice Manager at Arcon Builders