

Talented Specialist having extensive industry experience of 13.5 years. Successfully transitioned various projects from multiple domiciles and geographies. Experienced professional with focus on team leadership and customer service. Adept at managing daily operations, resolving issues, and ensuring smooth workflow. Strong communication skills and ability to motivate staff, driving productivity and customer satisfaction.
* Sucessfully transitioned and set up Banking administration process for NORAM, USA.
* Order credit card equipment directly from our vendor.
* Update and maintain User records in third party websites
* Support new and existing vendor relationships with partners and Sodexo management.
Implement programme requirements that support the accurate and timely operation of cash and credit card services.
* Follow protocol to onboard new and existing locations in a timely manner.
* Monitor activity for each solution to ensure compliance with Sodexo standards.
* Coordinate the closing of solutions with the vendor and local managers to ensure proper settlement of final deposit activity.
* Responsible for following procedures for all active programs
* Provide process improvement recommendations to Management
* Perform special projects as needed.