Kaustuv Goswami
Kolkata
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Known for productivity and efficient task completion. Specialize in organizational change management, process optimization, and stakeholder engagement. Excel in communication, leadership, and problem-solving to deliver impactful solutions
Overview
20
20
years of professional experience
1
1
Certification
Work History
Managing Consultant - SAP & SuceessFactors
IBM India Pvt Ltd.
Kolkata
04.2015 - Current
- Supervised multiple initiatives, consistently achieving on-time delivery.
- Maintained client interaction across the complete duration of engagements.
- Provided guidance, leadership, and mentorship to junior consultants on projects.
- Prepared weekly status reports summarizing progress against goals and objectives.
- Reported on proposed changes relevant to employee performance enhancement and efficiency boosting.
- Developed and implemented project plans to ensure successful completion of consulting engagements.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked with cross-functional teams to achieve goals.
- Achieved cost-savings by developing functional solutions to problems.
Senion Consultant SAP HCM & Payroll
Ernst & Young LLP
Kolkata
09.2012 - 03.2015
- Supported the sales team by providing technical expertise in pre-sales activities such as product demonstrations or proposal writing.
- Prepared comprehensive project status updates including risks, issues, timeline changes.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Established strong working relationships with both internal teams as well as external vendors and clients.
- Reviewed all deliverables prior to release ensuring accuracy, completeness, quality assurance standards are met.
- Provided technical advice to support implementation of new initiatives or programs.
- Facilitated workshops with stakeholders to review current procedures and develop new processes.
- Exceeded customer satisfaction by finding creative solutions to problems.
Application Consultant SAP HCM
IBM India Pvt Ltd
Kolkata
12.2008 - 08.2012
- Supported software implementation with client training and troubleshooting expertise.
- Coordinated testing and validation procedures through software development lifecycle.
- Identified, debugged, and fixed system bottlenecks and problems.
- Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.
- Developed and maintained comprehensive application documentation for future reference and upgrades.
- Conducted system analysis, development, testing, and debugging of applications.
- Performed troubleshooting of post-release software faults to support live service and installed software patch design.
- Improved and corrected existing software and system applications.
- Wrote user manuals and other documentation for roll-out in customer training sessions.
- Provided technical support and training to users and internal teams.
- Coordinated bug fixes with internal teams in order to resolve customer issues quickly.
- Performed unit tests and integrated system tests to validate functionality against design documentation.
- Developed and implemented software solutions to meet customer needs.
- Collaborated with cross-functional teams such as QA personnel, developers and designers to ensure successful completion of projects.
- Facilitated migration of legacy systems to modern application frameworks and architectures.
Assistant Systems Engineer
Tata Consultancy Services Ltd.
Kolkata
06.2005 - 11.2008
- Supported integration efforts between other systems such as ESS and MSS and Portal applications.
- Analyzed business requirements and provided solutions using SAP HCM functionality.
- Conducted workshops with end users to gather requirements and provide detailed functional specifications.
- Tested, maintained and monitored computer programs and systems.
- Performed troubleshooting of issues related to payroll processing and system configuration.
- Developed test plans and conducted unit testing for various HR processes.
- Created user manuals, training material and end-user support documentation for SAP HCM implementation projects.
- Gathered business requirements for SAP reporting and functionality enhancements.
- Participated in data migration activities including mapping source data into target tables, validating results and resolving discrepancies.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Post Graduate Diploma in Information Technology - Information And Computer Systems
S.P Jain Institute of Management & Research
Mumbai06-2005
Bachelor of Engineering - Civil Engineering
Bangalore Institute of Technology
Bangalore06-2002
Skills
- Client management
- Business development
- Ethical leadership
Certification
- SAP SuccessFactors Employee Central certified associate
- SAP SuccessFactors Employee Central Payroll certified associate
Timeline
Managing Consultant - SAP & SuceessFactors
IBM India Pvt Ltd.
04.2015 - Current
Senion Consultant SAP HCM & Payroll
Ernst & Young LLP
09.2012 - 03.2015
Application Consultant SAP HCM
IBM India Pvt Ltd
12.2008 - 08.2012
Assistant Systems Engineer
Tata Consultancy Services Ltd.
06.2005 - 11.2008
Post Graduate Diploma in Information Technology - Information And Computer Systems
S.P Jain Institute of Management & Research
Bachelor of Engineering - Civil Engineering
Bangalore Institute of Technology
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