KAUSTUV PRADHAN
ASSISTANT MANAGER, UNION BANK OF INDIA
BIJAPUR,KA
Summary
Assistant Manager with Two and a half years of experience consistently rising. Well-versed in personnel management and inventory management with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Dedicated to complete knowledge of company products and services for optimized customer service. Assist senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
1
1
Certification
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Assistant Manager
Union Bank of India
Bijapur, Karnataka
08.2018 - Current
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Achieved recognition from senior management for contribution to securing asset quality on NPA/Recovery management.
- Completed inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased revenues by promoting complementary products and educating customers about attractive returns and promotions.
- Monitored security and handled incidents calmly.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Microbiology
ORISSA UNIVERSITY oF AGRICULTURE AND TECHNOLOGY
BHUBANESWAR 08.2011 - 08.2014
Master of Science - Microbiology
GANDHI INSTITUTE oF TECHNOLOGY AND MANAGEMENT
VISAKHAPATNAM 08.2014 - 08.2016
Skills
Operations management
undefinedAccomplishments
- Supervised team of 7 staff members.
- Documented and resolved NPA issues which led to securing asset quality.
- Resolved product issue through consumer testing.
Certification
IC38- CERTIFICATE EXAM OF CORPORATE AGENTS. THIS EXAM IS CONDUCTED BY Insurance Regulatory and Development Authority (IRDAI) & INSURANCE INSTITUTE OF INDIA
Additional Information
As part of my professional development, I have pursued additional training programs on:
-Learning and Acquiring Managerial Practices for Preventive Vigilance.
-NPA and Recovery Management.
-Credit, Recovery, Retail lending and Digital banking.
Timeline
IC38- CERTIFICATE EXAM OF CORPORATE AGENTS. THIS EXAM IS CONDUCTED BY Insurance Regulatory and Development Authority (IRDAI) & INSURANCE INSTITUTE OF INDIA
08-2019
Assistant Manager
Union Bank of India
08.2018 - Current
Master of Science - Microbiology
GANDHI INSTITUTE oF TECHNOLOGY AND MANAGEMENT
08.2014 - 08.2016
Bachelor of Science - Microbiology
ORISSA UNIVERSITY oF AGRICULTURE AND TECHNOLOGY
08.2011 - 08.2014
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