Summary
Overview
Work History
Education
Skills
Certification
Roles & Responsibilities
Timeline
Generic

Kavana R

Summary

Digital Marketing Specialist with 10+ years of experience in building, executing, and optimizing global email marketing campaigns across EMEA, APAC, and US regions. Skilled in end-to-end campaign management, client engagement, and analytics. Proven expertise in onboarding enterprise clients onto Oracle Marketing Cloud and leading teams to deliver high-impact digital campaigns with measurable results. Seeking a role that allows me to apply my technical expertise and leadership skills to deliver impactful marketing initiatives and foster team excellence.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Expert Service Specialist

Oracle
08.2018 - Current

Email Campaign Specialist

Infiniti Research Ltd
04.2017 - 07.2018

Campaign Management Specialist

Theorem India Pvt Ltd
07.2013 - 08.2016

Education

Bachelor of Computer Applications (BCA) -

University of Mysore
06.2013

Skills

  • Email Marketing, Development & Campaign Management (Promotional, Triggers, Transactional)
  • HTML, CSS, Responsive Email development, A/B testing, STO
  • Quality Assurance & Testing (Litmus)
  • List Segmentation & Personalization
  • Client Relationship Management (EMEA, APAC & US markets)
  • Project & Team Management
  • Tools: Oracle Responsys, DREAM, Harmony, SendGrid, MailChimp, JIRA, Adobe Photoshop
  • API Testing & Automation (Postman)
  • Web Analytics & Reporting

Certification

  • Oracle Fusion AI Agent Studio Foundations Associate – Rel 1 (BETA), 2025
  • Oracle AI in Fusion Cloud Enterprise Resource Planning (ERP) – Mar 2025
  • Oracle Cloud Infrastructure AI Foundations Associate, 2025
  • Oracle Eloqua CX Marketing Certified Implementation Professional, 2024
  • Oracle Responsys Marketing Platform Certified Implementation Professional, 2024
  • Google Campaign Manager 360 Certification, 2024
  • Oracle Eloqua Essentials Expert, 2023
  • Fusion Service Explorer – Feb 2025
  • Oracle Unity Data Management – Apr 2024
  • Oracle Unity Integrations – Mar 2024
  • Oracle Unity Analytics – Feb 2024
  • Oracle Unity Data Science – Feb 2024
  • Oracle Unity Segmentation and Campaigns – Feb 2024
  • Oracle SQL – Sept 2025

Roles & Responsibilities

  • Critical and analytical thinking to effortlessly manage and monitor campaign.
  • Managed end-to-end campaign lifecycle – planning, development, targeting, setup, testing, deployment, and reporting – for clients spanning EMEA, APAC, and US markets.
  • Technical expertise in all types of email campaigns (Promotional, Triggers, Transactional).
  • Onboarded many Tier 1 projects into Oracle Marketing Cloud, setting up campaigns from scratch.
  • Developed responsive email templates using HTML, CSS, and AMP script ensuring cross-client compatibility.
  • Handle client communications, expectations, and escalations.
  • Led A/B testing, ISP testing, troubleshooting, ensured rendering across devices.
  • Worked closely with onshore teams to deliver campaigns aligned with client requirements.
  • Tested and troubleshot campaigns to ensure flawless deployment.
  • Managed segmentation, personalization, targeting for campaigns.
  • Built queries, dynamic modules, and campaign logic to support advanced segmentation and personalization.
  • Managed campaign logic, queries, and dynamic modules for targeting.
  • Experienced in email marketing tools like Oracle Responsys, DREAM, Harmony, SendGrid, MailChimp.
  • Mentor and guide team members, ensuring timely and accurate campaign delivery.
  • Conducted knowledge-sharing sessions and contributed to hiring and training new team members.

Timeline

Senior Expert Service Specialist

Oracle
08.2018 - Current

Email Campaign Specialist

Infiniti Research Ltd
04.2017 - 07.2018

Campaign Management Specialist

Theorem India Pvt Ltd
07.2013 - 08.2016

Bachelor of Computer Applications (BCA) -

University of Mysore
Kavana R