Quickbooks
Kaveri Krishnan
Reconciliation Analyst
Bengaluru
Summary
Detail-oriented and experienced Analyst with 10 months of expertise in Reconciliation at Citizens Bank. Proficient in retail banking process reconciliation, decision pay, checks validation. Adept at handling team responsibilities and ensuring accuracy in financial transactions, Month end of Reconciliation, Monthly Trackers – RCA, SOP, Consolidation report, Processing improvement etc.
Overview
1
1
year of professional experience
7
7
Certifications
Work History
Reconciliation Analyst
Infosys
11.2023 - 08.2024
- Conducted reconciliation of various customer accounts and internal accounts related to Bank/Institution Cheques, Electronic Banking Operations (debit card), and ATM deposits on a daily, weekly, and monthly basis.
- Ensured proper control and reconciliation of all financial balances, maintaining comprehensive lists for accountability.
- Reconciled Demand deposit retail accounts and General ledger accounts, investigating discrepancies and escalating issues as necessary.
- Monitored client account overdrafts and ensured high levels of client satisfaction.
- Worked with manager to set Service Level Agreements (SLA) expectations and requirements
- Ensured compliance with regulatory requirements through meticulous attention to detail and adherence to established guidelines.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Gathered, evaluated and summarized account data in detailed financial reports.
- Answered client queries via e-mail, depending on client requirements, as per the service levels agreed in terms of response time.
- Provided training to new colleagues
- Coordinated with external auditors during financial audits to provide necessary documentation.
Education
Master of Arts - American Literature
Amrita Schools of Engineering
Coimbatore 8 2018 - 7 2023
Skills
Microsoft Office 365
Financial Modeling
Financial Reporting
Data Validation Techniques
Public Speaking
Software
Oracle
T-Recs
ServiceNow
Certification
SAP ERP Essential Training
Timeline
Reconciliation Analyst
Infosys
11.2023 - 08.2024
Master of Arts - American Literature
Amrita Schools of Engineering
8 2018 - 7 2023