KAVERI SARMA

Employee Data Management Specialist: Cargill

• Handling employee data and managing HR-related queries for employees working at Cargill.
• Taking care of employee promotions and transfers globally.
• Manage payroll related queries and resolving them in a Turn Around Time.
• Maintain business rules and workflows for different processes
• Adapted quickly to changing priorities or client needs, demonstrating flexibility within the role.
• Manage promotional salary updates and position updates.
• Collaborated with cross-functional teams to resolve customer issues quickly and effectively.
• Manage foundation and employee data
• Improved service delivery by streamlining processes and implementing efficient workflows.
• Managed client relationships to ensure satisfaction and consistent communication, resulting in long-term business partnerships.
• Manage employee's data on Employee Central and Manage permissions.
• Maintained database systems to track and analyze operational data.

Case Worker in LOA team: Best Buy

• Managing of employee's grievances along with HR related queries of BBY employees
• Processing all Leaves management for Best Buy
• Handling of Personal Leave, Family care leave, medical leave, Worker's Compensation leave, Military leave, Birth leave, Bonding leave etc
• With careful observation of the cases
• Payroll processing for Best Buy employees
• Taking care of the payroll of BBY employees to help delivering pay within scheduled time
• In addition to the above responsibilities, I am also handling all the work as a HR coordinator such as checking eligibility criteria as per the laid down rules and policies for the allowing leaves to the employees as per the FMLA and NON FMLA status
• Dispatching designation letters to the employees according to their current leave status

Tools :

• Tools used - Service Now and Workday (Best Buy)
• Tools used - Remedy force and Success Factor (Cargill)
• Regions handled Globally - APAC, EMEA, LATAM (Cargill)

• Company Overview: HRBP to one of JoulestoWatts largest Clients- Infosys and IBM and PWC
• Managing external consultants who are placed under them
• Business Retention - Ensuring zero margin leakage by retention strategies
• Creating process documents for each type of exit to ensure similar processes followed across clients
• Process Improvement - Played a key role in figuring the process gaps, scheduled meetings with internal stakeholders and clients and ensured a quick delivery process
• Projects involved- Assets submission process, reimbursement and other expenses payout, Payroll Process, ticketing system process
• Stakeholder Management - Ensuring client requirements are met and connecting with them frequently to understand challenges if any and work towards the improvement areas
• Managing internally along with external stakeholders
• Headcount sanity - Ensuring the necessary backfills are provided in a timely manner and to ensure no dip in the headcount figures
• HR connect sessions - Monthly connecting with the employees for HR connect sessions
• Ensuring the resources queries are addressed in time
• PIP - Using PIP as a tool of improvement in the performance of the employees reaching out to them to understand the roadblocks if any and take a call basis performance
• Employee satisfaction - Ensuring the resources are motivated enough towards work initiating engagement activities, recognition programs and festival gifts
• Resolve and respond to employees' HR grievances/ enquiries
• Exit management system - Ensure online exit survey is submitted, and all the separation documents are completed
• HRBP to one of JoulestoWatts largest Clients- Infosys and IBM and PWC