Summary
Overview
Work History
Education
Skills
Accomplishments
Internship
Languages
Timeline
Generic

KAVINDER PADIRI

Hyderabad

Summary

Motivated and dedicated professional with strong organizational skills, seeking to join a progressive company where i can leverage my expertise to contribute to its growth. Eager to enhance my knowledge and support the team in achieving company goals through commitment and hard work.

Overview

5
5
years of professional experience

Work History

Business Development Specialist

Sambav EHR Private Limited
Hyderabad
09.2023 - Current
  • Coordinated with product development teams to provide feedback from market research for product enhancements.
  • Analyzed sales data and market trends to adjust strategies for maximizing business growth.
  • Developed and implemented strategic business plans, achieving a 20% increase in revenue within the first year.
  • Organised and led client presentations, effectively communicating value propositions and service offerings.
  • Participated in industry events and conferences ( Indian Dental Association ) to network and promote the company's services.
  • Negotiated and finalised contracts with new clients, securing new deals and expanding the company's client base from 4 to 89 clients in Hyderabad.
  • Delivered regular performance reports to senior management, highlighting achievements and areas for improvement.
  • Analysed market trends and competitor activities to identify opportunities for business expansion.

Customer Relationship Manager

Raam Group | MG Motors
Hyderabad
03.2023 - 09.2023
  • Led the Pre-Sales phase to provide exceptional customer service, ensuring a seamless and positive experience.
  • Achieved and maintained a high Sales Satisfaction Index Score (SSI - from 845 to 970 ) through effective strategies.
  • Managed end-to-end customer concerns, enhancing satisfaction and loyalty.
  • Enforced strict adherence to Standard Operating Procedures (SOPs) for consistent, quality interactions.
  • Daily monitoring and supervision ensured target achievement and prompt customer inquiry resolution.
  • Key contributor to team management and development, promoting a collaborative work environment.
  • Developed and executed comprehensive plans, enhancing customer service standards and boosting retention and revenue.
  • Spearheaded strategic initiatives for Pre-Sales team performance and operational process optimization.
  • Maintained and resolved all PH concerns within a Turn Around Time of less than one day.
  • Designed and delivered training programmes for staff on best practices in customer service.
  • Implemented PSF Dashboards also feedback loops with customers to gather insights and assess satisfaction levels.

Assistant Sales Manager

Raam Group | MG Motors
Hyderabad
09.2020 - 02.2023
  • Successfully led and coached an 8-member sales team to consistently exceed challenging sales targets.
  • Received multiple accolades, including Employee of the Month awards, for dedication and contributions.
  • Currently leading the team leader scorecard ( Score - 70.33 ) and recognized as the best team leader for the current quarter(Q3-2023), showcasing consistent excellence.
  • Awarded a bike as a token of appreciation for achieving the highest quarter & annual sales record ( 82 & 179 ) in the company.
  • Led sales team in developing and executing strategies to achieve quarterly sales targets.
  • Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
  • Developed and executed comprehensive strategies, resulting in a remarkable 20% increase in team productivity and a substantial 15% boost in overall sales.
  • Cultivated robust relationships with customers and key stakeholders, leading to an impressive 95% customer satisfaction rate
  • Pioneered highly effective training programs focused on sales techniques and customer service, resulting in marked improvements in team performance and an enhanced overall customer experience.
  • Maintained meticulous records and generated insightful reports on sales performance, inventory management, and team productivity, consistently providing data-driven recommendations to senior management.
  • Spearheaded cross-functional initiatives to foster a collaborative work environment and streamline communication channels, contributing to increased efficiency and synergy within the organization.

Relationship Manager

Raam Group | MG Motors
Hyderabad
06.2019 - 09.2020
  • Prospected and identified new sales opportunities within the target market
  • Conducted effective product presentations and negotiations, resulting in consistent sales growth
  • Maintained and expanded relationships with existing clients, ensuring high levels of customer satisfaction and retention
  • Achieved and often exceeded monthly and quarterly sales targets
  • Utilized CRM systems to track leads, manage customer interactions, and generate accurate sales reports.

Education

B.Tech - Mechanical Engineering

RGUKT,BASAR (IIIT-BASAR)
Basar
05.2019

Skills

  • Customer Experience & Retention Tactics
  • Competitive Analysis
  • Leadership & Team Management
  • Problem-Solving & Negotiation
  • Strategic Planning
  • Corporate & SAAS Sales
  • SAP Management, Google Sheet & Excel
  • Designing Software: Basics of Catia, Solid Works, AutoCAD, Fusion 360
  • Programming Languages: Basics of C, Python, Basics of Core JAVA
  • Operating Systems: Windows, Linux (Ubuntu)

Accomplishments

  • Named the Best Team Leader of the Quarter in 2022.
  • Earned Employee of the Month honours five times (Post-COVID). Recognized as the Best Performer of the Year in 2021.
  • Received the "Uttama Vidyarthi Puraskaram" from the Arya Vaishya Foundation 2013.
  • Honoured with the "Prathibha Puraskaram" from the Vandemataram Foundation 2013.

Internship

  • BMP-II, Ordnance Factory, Yeddumailaram, Medak,
  • Studied the manufacturing process of BMP-II SARATH armoured vehicles in various sections of the factory.
  • Assisted with the manufacturing and assembly of various components and parts.
  • Learned about quality control and rigorous testing procedures for defence equipment.
  • Developed technical skills and knowledge of manufacturing processes and machinery.
  • Collaborated with a diverse team of professionals in a fast-paced environment.
  • Demonstrated communication, problem-solving, and time-management skills to complete assigned tasks and meet project deadlines.

Languages

Telugu
First Language
Hindi
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2

Timeline

Business Development Specialist

Sambav EHR Private Limited
09.2023 - Current

Customer Relationship Manager

Raam Group | MG Motors
03.2023 - 09.2023

Assistant Sales Manager

Raam Group | MG Motors
09.2020 - 02.2023

Relationship Manager

Raam Group | MG Motors
06.2019 - 09.2020

B.Tech - Mechanical Engineering

RGUKT,BASAR (IIIT-BASAR)

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