KAVINDRA KUMAR
New Delhi
Summary
F&B professional with expertise in customer service and a strong emphasis on food safety and hygiene. Proven track record of enhancing guest satisfaction and improving team performance through effective problem-solving and innovative solutions.
Overview
13
13
years of professional experience
Work History
F&B Executive
khubani, Belcibo Hospitality Pvt.Ltd.
New Delhi
07.2024 - 02.2026
- Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
- Introduced innovative solutions that enhanced team performance and outcomes.
- Executed day-to-day duties with accuracy and efficiency.
- Resolved customer issues promptly, promoting high satisfaction through knowledgeable service.
- Identified customer needs swiftly and effectively.
- Assisted customers with inquiries and requests to elevate overall satisfaction.
F&B Supervisor
Imperfecto Boutique, Belcibo Hospitality Pvt.Ltd.
New Delhi
03.2022 - 02.2024
- Supervised daily operations in a fast-paced dining environment.
- Trained and mentored staff on customer service standards.
- Managed inventory levels and ordered supplies as needed.
- Implemented health and safety protocols for food handling.
- Assisted in menu planning and development with chefs.
F&B Captain
Informal By Imperfecto, Belcibo Hospitality Pvt.Ltd.
New Delhi
03.2020 - 02.2022
- Supervised daily operations in fast-paced dining environment at Belcibo Hospitality.
- Trained and mentored new staff on service standards and procedures.
- Coordinated with kitchen team to ensure timely food delivery and presentation.
- Managed guest relations by addressing inquiries and resolving concerns promptly.
- Oversaw inventory management, ensuring adequate supplies for service needs.
F&B Steward
Imperfecto Cyber Hub, Belcibo Hospitality Pvt.Ltd.
Gurugram
12.2013 - 03.2020
- Maintained cleanliness and organization of dining areas and service stations.
- Assisted in setting up and dismantling dining tables and event setups.
- Handled dishwashing duties, ensuring all utensils and glassware remained sanitized.
- Provided excellent customer service, addressing guest inquiries and requests efficiently.
F&B Trainee
Mcdonald's, Cyber Hub
Gurugram
10.2012 - 02.2013
- Assisted in preparing food items following safety and hygiene standards.
- Operated kitchen equipment to cook and assemble menu items efficiently.
- Monitored inventory levels and reported shortages to management promptly.
- Collaborated with team members to ensure smooth service during peak hours.
Education
+2 -
Kisan Inter College
Muzaffer Nager05-2012
High School Diploma -
Kisan Inter College Kharar
Muzaffar Nager05-2010
Skills
- Food safety and hygiene
- Menu planning and development
- Inventory management and control
- Customer service excellence
- Staff training and development
- Team collaboration and synergy
- Time management strategies
- Problem solving techniques
- Communication skills proficiency
- Attention to detail
- Service efficiency optimization
- Table setting expertise
- POS system operation
- Cash handling accuracy
- Guest services enhancement
- Food and beverage upselling strategies
- Multitasking ability
- Kitchen support and assistance
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
F&B Executive
khubani, Belcibo Hospitality Pvt.Ltd.
07.2024 - 02.2026
F&B Supervisor
Imperfecto Boutique, Belcibo Hospitality Pvt.Ltd.
03.2022 - 02.2024
F&B Captain
Informal By Imperfecto, Belcibo Hospitality Pvt.Ltd.
03.2020 - 02.2022
F&B Steward
Imperfecto Cyber Hub, Belcibo Hospitality Pvt.Ltd.
12.2013 - 03.2020
F&B Trainee
Mcdonald's, Cyber Hub
10.2012 - 02.2013
+2 -
Kisan Inter College
High School Diploma -
Kisan Inter College Kharar