Kavish Mehta
Bangalore
Summary
Graduated with a BBA (specialized in Marketing) - Entrepreneurship degree, with an extraordinary enthusiasm for business. More than 3 years of work insight in the different fields, with centre and proficiency, I am focused on advancing the best expectations and friends' esteems. My Interests and Key abilities lie in: Operations, Organization, Innovation and Marketing. Enthusiasm and dreams can transform interests into an extraordinary business Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
TUMI, Reliance brands limited
Bangalore
04.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Identified new business opportunities through market research, cold-calling, and networking events.
Fashion Consultant
Tumi, Reliance Brands Limited
Bangalore
04.2022 - 03.2024
- At Tumi, Reliance Brands Limited (India) I was employed as a Fashion Consultant
- My role included providing advice to customers on fashion choices, styling techniques, and product knowledge
- I also sourced and managed stock, merchandised products, conducted promotional activities, and maintained customer relations
- During my tenure at the company I was able to achieve the following: Achieved Brand Ambassador status within 10 months of joining TUMI
- Successfully completed the ROCK and RAP programs, demonstrating a deep understanding of TUMI products and brand values
- Promoted to the role of of Assistant store manager for exceptional performance
- Provided unparalleled customer service, ensuring a positive shopping experience for clients
- Managed store operations, overseeing stock management and inventory control
- Consistently exceeded store targets, driving high sales performance
- Collaborated with various departments, including marketing and project management, to develop innovative ideas, initiatives, products, and services
- Organized eye-catching display setups and contributed to effective merchandising strategies to boost brand awareness
- Proactively upsold additional products to maximize brand sales
- Conducted personal shopping services for customers, tailoring recommendations to their preferences
- Cultivated strong customer relationships, resulting in increased overall sales
- Set and consistently achieved company-defined sales goals, demonstrating a track record of meeting and exceeding targets.
Real Estate Agent
Mehta Real Estate
Bangalore
10.2020 - 08.2021
- Real Estate Agent at Mehta Real Estate, India (2020-10 - 2021-08): During my 8-month tenure as a Real Estate Agent at Mehta Real Estate, I had responsibility over: Assisting clients in property purchase process, Negotiating deals to ensure best outcomes for clients, Developing relationships with potential buyers and sellers, Ensuring compliance with relevant laws and regulations, Showing properties to potential customers, Providing market analysis and research, Advising on pricing and marketing strategies, Preparing paperwork for legal transactions.
Operations Management
South Indian Garments
Tirpur
02.2020 - 08.2020
- At South Indian Garments, I held the role of Operations Management for a six month period
- During my time at the company, I was responsible for overseeing the organization and implementation of operational procedures, managing project teams to ensure the smooth running of projects, and providing feedback to senior management on progress.
Hotel Operations Manager
Delhi Hotel
Coimbatore
04.2019 - 01.2020
- Hotel Operations Manager at Delhi Hotel, India (2019-04 - 2020-01): Managed and operated a large-scale hotel with an emphasis on customer satisfaction and revenue generation
- Lead and motivated team of over 100 employees to ensure smooth operations and delivery of exceptional services
- Developed and implemented strategies to optimize operations, reduce costs, improve efficiency and maximize profits
- Responsibilities included: Developing customer service standards, Spearheading marketing and promotional campaigns, Managing day-to-day operations and staff performance, Creating operational plans to drive efficiency, Establishing policies for cost control, waste reduction, and quality assurance, Supervising the budgeting process for the hotel.
Intern
Airtel
Coimbatore
12.2018 - 02.2019
- At Airtel, India, I worked as an Intern for four months, gaining essential exposure to the telecommunications and customer service industries
- During my time at the company, I was responsible for: Assisting with customer service inquiries, Analyzing data and making reports, Developing customer service strategies, Updating customer databases, Answering calls and responding to emails, Training new staff on customer service processes.
Education
Bachelor of Arts (BA) -
Alliance University
01.2019
BBA, Specialised in Marketing (IMC) -
Skills
- Store Organization
- Loss Prevention
- Department Oversight
- Stock management
- Business Development
- Customer Relations
- Records Management
- Operations Oversight
- Attention to Detail
- Customer experience
- Hiring and Training
- Mentoring and Coaching
- Sales Techniques
- POS Systems
- Relationship building and management
Languages
- English
- Hindi
- Punjabi
- Tamil
Awards
- Brand ambassador TUMI Bangalore
- Rock and RAP qualified
- Mystery Shopping report a perfect Hundred
Timeline
Assistant Store Manager
TUMI, Reliance brands limited
04.2024 - Current
Fashion Consultant
Tumi, Reliance Brands Limited
04.2022 - 03.2024
Real Estate Agent
Mehta Real Estate
10.2020 - 08.2021
Operations Management
South Indian Garments
02.2020 - 08.2020
Hotel Operations Manager
Delhi Hotel
04.2019 - 01.2020
Intern
Airtel
12.2018 - 02.2019
Bachelor of Arts (BA) -
Alliance University
BBA, Specialised in Marketing (IMC) -
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