Dynamic Operations Coordinator with a proven track record at Central Academy School, excelling in project coordination and documentation creation. Expert in data entry accuracy and customer relationship management, I successfully enhanced operational systems and improved client engagement strategies, driving significant satisfaction improvements. Committed to delivering results through collaboration and innovative solutions.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Central academy school
Jodhpur
01.2023 - 08.2024
Developed treatment plans to address client needs.
Provided individual and group counseling sessions for clients.
Utilized evidence-based practices such as Cognitive Behavioral Therapy and Dialectical Behavioral Therapy.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Created documentation outlining operating instructions for staff members.
Evaluated and improved existing operational systems and procedures.
Sales Coordinator & Collection Executive
Thar Lifespaces, Real Estate Company
Jodhpur
07.2021 - 05.2022
Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
Processed orders received from customers within specified timelines.
Collaborated with internal teams such as marketing, finance and operations departments in order to ensure successful execution of projects from start to finish.
Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
Maintained an up-to-date database of prospective clients and their contact information.
Maintained accurate records of sales activity and generated reports for management review.
Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
Performed follow-up calls with customers after each sale was completed.
Input customer data into system, updating information regularly with changes to buying habits.
CRM & Coordinated for Loaning
Amar Adeshwar Infrastrcture
Jodhpur
09.2018 - 03.2020
Developed and implemented CRM strategies to increase customer engagement.
Worked closely with software developers and IT personnel on troubleshooting technical issues related to the CRM system.
Implemented new technologies that improved efficiency in managing customer relationships.
Developed processes for efficient data entry into the CRM system.