Kavita Kunder

Head of Alpha Operations in Hyderabad & part of Alpha Operations India Leadership team.

Middle office leadership for over 300 employees and is also responsible for the oversight of a program including State Street’s most strategic clients representing over $1BN in revenue.

Pivotal role in supporting and servicing State Street Alpha's front-to-back strategy in Operations

.on-boarding & implementing operating models for asset owner, asset manager on to F2B strategic platforms.

focused on driving strategy and strengthening relationships across a portfolio of key asset manager clients, collaborating closely with teams throughout the firm to deliver meaningful and measurable outcomes.

Manage large complex organizations across multiple geographies and provide seamless 24-hour service.

Adopt new technologies to reduce expenses, increase operational efficiency and improve customer service.

• Established an 110+ member team for Equities, FICC, Listed Derivatives Middle Offices & Client Onboarding/KYC periodic review in Hyderabad
• Drove successful settlement transformation programs, achieving ~95% trade volume transition to strategic inventory management, saving $3MM in borrow costs
• Designed and executed a trade lifecycle ownership model, elevating straight through settlement rates to 97% and processing an additional `20k trades per month
• Automated Business Intelligence Tools to manage mark-to-market exposure, mitigating risk & avoiding PnL impact
• Realized $1MM in cost reductions through balance sheet optimization, enhanced STP & automation
• Reduced client-driven post-settlement exceptions by 70% through strategic rules and client engagement
• Implemented governance models for billing processes, leading to $4MM in savings and an 80% reduction in breaks
• Eliminated 1K manual touch-points in On-boarding processing, potentially saving $50k annually
• Improved Trade Capture STP rate to 99.6% and managed Ops readiness for UK CREST go-live
• Led CSDR implementation and managed operational changes for new markets
• Provided leadership during geopolitical impacts, particularly regarding sanctioned Bonds
• Leveraged partnerships and technology to streamline operations
• Piloted Salesforce integration for FICC Operations, reducing internal queries by 40%
• Managed location strategy, enhancing resilience across EMEA
• Successfully passed internal and external audits
• Won Best Automation Award for Claims workflow automation
• Core member of diversity and mentoring programs, achieving 50% gender diversity
• Created Pilot embedded Transformation team in Hyderabad for process re-engineering, automation & data analytics.

• Oversaw the Client Middle Office teams for Fixed Income Securities & Liquidity Trade Management (Repo) in EMEA Securities operations
• Managed the Client Middle Office, Confirmations & Settlements team for Commodities products across EMEA within FICC operations
• Acted as the primary liaison for post-execution services, collaborating with sales, credit, compliance and operational teams
• Implemented a global realignment of client support for Institutional clients, transitioning to a front-to-back ownership model for enhanced service delivery
• Directed teams in executing projects to improve operational efficiency
• Collaborated with Banking & Asset Servicing Operations to execute on New issues & Corporate action events respectively

• Held diverse roles at Goldman Sachs in Securities Operations, spanning Control and Quality Management, Equities Middle Office, and Fixed Income Middle Office
• Led Control and Quality Management Team responsible for sub-ledger reconciliations & client-money related regulatory obligations
• Designed and implemented an effective control framework, integrating systemic flows and real-time analytics for improved oversight
• Managed product and desk alignment to deliver exceptional client service in cash equities, non-derivatives fixed income, and primary issuance

• Oversaw client onboarding operations, facilitating client relationship establishment and maintenance, including due diligence and account opening processes
• Managed configuration of clients for electronic trading services globally, ensuring seamless institutional client service delivery
• Led Client Due Diligence team, ensuring compliance with Anti-Money Laundering regulations through accurate and up-to-date KYC checks
• Developed a deep understanding of Client Identification Program policies and translated them into day-to-day operations

• Managed billing related queries while delivering exceptional customer support
• Improved client satisfaction through timely issue resolution and proactive communication.