Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

KAVITA MISSAN

NOIDA

Summary

Dynamic program management leader with 18 years of IT industry experience, with a strong background in managing project portfolios and leading cross-functional teams. Known for strategic planning, risk management, and process improvement skills that drive organizational efficiency. Demonstrated success in implementing project management methodologies to improve productivity and reduce costs. Have a proven track record of delivering projects on time and within budget while maintaining high-quality standards.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Head of PMO (Program Management Office)

Pine Labs India Pvt Ltd
NOIDA
02.2023 - Current
  • Established and deployed PMO strategies, policies, processes, and procedures.
  • Managed the budgeting and forecasting of program resources.
  • Collaborated with finance and sales to align forecasts with strategic goals.
  • Maintain cost trackers, flag deviations early, and present monthly financial health reports during governance reviews, highlighting risks and cost-saving opportunities.
  • Established and enforced governance frameworks, improving project delivery consistency, and reducing risk by 25%.
  • Led cross-functional steering committees to ensure executive alignment, and stakeholder engagement.
  • Implemented portfolio prioritization models, increasing ROI by 20% through optimized resource allocation.
  • Automating dashboards saved 30% of reporting time and improved decision-making with integrated advanced PM tools (e.g., Confluence, MS Project, and Jira).

PMO Manager

Sopra Steria
NOIDA
11.2021 - 01.2023
  • Managed product backlog, efficiently re-prioritizing to achieve under-budget results.
  • Identified skill gaps, supporting training and hiring initiatives to enhance team capabilities.
  • Established governance, change management, and quality assurance frameworks to ensure consistency and strategic alignment across projects.
  • Served as liaison between project teams and executive leadership for seamless communication.
  • Supported project teams in resolving escalated issues to maintain progress.
  • Achieved a delivery success rate of 90%, and stakeholder satisfaction is at 80%.
  • Facilitated regular status updates, steering committee meetings, and stakeholder reviews.
  • Conducted post-project reviews and lessons learned sessions to improve future projects.

Technical Project Manager and Business Analyst

Sopra Steria
Noida
04.2020 - 10.2021
  • Played a key role in selecting appropriate AWS services based on data, compute, database, or security requirements.
  • Collaborated with cross-functional teams to ensure project requirements are met on time, and within budget.
  • Collected business intelligence data from industry reports, public information or purchased sources.
  • Analyzing business requirements and providing end-to-end solutions by building use cases, user stories, and acceptance criteria.
  • Product backlog management efficiently re-prioritized the backlog, resulting in coming in under budget.

Project Lead

Sopra Steria
NOIDA
01.2017 - 04.2020
  • Communicated with stakeholders throughout the life cycle of projects.
  • Reviewed technical documents such as design specifications, test plans, user manuals.
  • Used to develop a comprehensive project plan to achieve the milestone, and implemented a quality assurance process that increased customer satisfaction by 90%.
  • Conducted regular meetings with key personnel to discuss progress and address any issues.
  • Created project performance reports for management review.

Senior Consultant

Polaris Consulting & Services
Gurgaon
05.2015 - 01.2017
  • Accountable for designing and developing
  • Coordinated internal resources and third parties and vendors for the flawless execution of projects.
  • Implemented strategies to take advantage of new opportunities.
  • Partnered with senior executives to identify key performance indicators for measuring success.

Assistant Consultant/Team Lead

Infogain India Pvt. Limited
Noida
02.2011 - 05.2015
  • Researched industry practices and standards related to consulting services.
  • Customers, handling, managing team, and WBS, JIRA, code reviews, etc.
  • Individual contributor to develop the end-to-end application.
  • Maintained accurate records of all project activities in a timely manner.

Software Engineer

Nvish Solution Pvt Ltd
Chandigarh
05.2010 - 02.2011
  • Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS.
  • Deployed software updates and patches to ensure security and functionality.

Junior Engineer

Sowsia India Pvt Ltd
New Delhi
08.2007 - 05.2010
  • Assisted senior engineers in designing experiments or tests.
  • Assisted in developing engineering plans for projects.

Education

Master of Science -

BITS
Pilani
08-2018

Bachelor of Technology - Computer Science

B.E, I.T.M
Sirsa, Haryana
08-2007

Skills

  • Governance frameworks
  • Change management
  • Stakeholder engagement
  • Cross-functional collaboration
  • Risk assessment
  • Performance tracking
  • Program management

Certification

  • CSPO, Scrum Alliance
  • CSM, Scrum Alliance
  • AWS Solution Architect, AWS
  • OCJP 1.5 (Oracle)

Accomplishments

  • Sign Your Work Like An Artist (Pine Labs) - Mar 2025
  • Spotlight Award (Pine Labs) - Nov 2024
  • Employee of the QUARTER (Pine Labs) - Apr 2024
  • Falcon Award (Sopra Steria) – Jan 2022
  • Customer Delight (Sopra Steria) – Feb 2022
  • Spot Award (Sopra Steria) – Dec 2021
  • Star Award (Sopra Steria) – July 2017
  • Ovation Award (RBS Client) – Sep 2016
  • Team Excellence Award (Polaris) – Sep 2016
  • GEM Award (Polaris) – May 2016
  • Spot Award (Infogain) – March 2012
  • Infogainer of the month – Sep 2014
  • Nvishian of the month – Nomination

Timeline

Head of PMO (Program Management Office)

Pine Labs India Pvt Ltd
02.2023 - Current

PMO Manager

Sopra Steria
11.2021 - 01.2023

Technical Project Manager and Business Analyst

Sopra Steria
04.2020 - 10.2021

Project Lead

Sopra Steria
01.2017 - 04.2020

Senior Consultant

Polaris Consulting & Services
05.2015 - 01.2017

Assistant Consultant/Team Lead

Infogain India Pvt. Limited
02.2011 - 05.2015

Software Engineer

Nvish Solution Pvt Ltd
05.2010 - 02.2011

Junior Engineer

Sowsia India Pvt Ltd
08.2007 - 05.2010

Master of Science -

BITS

Bachelor of Technology - Computer Science

B.E, I.T.M

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