Kavita Mudliyar
Mumbai
Summary
10 Years of hands on working experience in various industries. Currently working as marketing manager with Cardiff metropolitan University. I am working from past 6 years in education industry as a branch coordinator and marketing manager. Working closely with students and agencies and providing them the support to improve the quality of the application.Excel in communication, teamwork, and adaptability, ensuring seamless integration of innovative strategies for business growth. Ready to offer several years of experience to new role dedicated to achieving exceptional results on tight timetables
Overview
11
11
years of professional experience
Work History
Marketing Manager
Cardiff Metropolitan University
Mumbai
11.2021 - Current
- Understanding student requirement and guiding them in selecting progressive stream and career choices for their individual upgradation.
- Providing applicants and agencies with information on course details, entry requirements , admission process , offer assistance , etc.
- Assist in participating at career fairs in collaboration with partner or Government agencies.
- Supporting and nurturing relationship with partner agencies so as to improve number and quality of the application for the university.
- Handling complete admission process (documentation , application and payments) for bachelor's and master's degree aspirants.
- Generated daily, weekly and monthly report for being on top of the current situation at any time.
- Managing and maintaining all the relevant documents for future reference.
Branch Coordinator
Imperial overseas education
Thane
11.2020 - 09.2021
- Managing student details and documents.
- Coordinating with the counselors, pan India branches, for student status.
- Supporting students with offer letters to improve the quality of application before submitting to the university.
- Assisting the university at the career fair and guiding the student to the correct university desk.
- Following up with the attended student after the fair for the conversion.
- Helping students for application checking them and the documents before submission, guiding them on how to file a visa and book the slot for a visa interview.
- Maintaining petty cash for my branch (checking the requirement and needs for the branch)
- Fixing appointments for the counselors and maintaining the data for follow-ups.
- Generating daily reports to understand the conversion of the student.
Branch Coordinator
Envision Overseas
Lower Parel
03.2020 - 09.2020
- Managing student details and documents.
- Coordinating with the counsellors pan India branches for student status.
- Supporting students with offer letters to improve the quality of application before submitting to the university.
- Assisting the university at the career fair and guiding the student to the correct university desk.
- Following up with the attended student after the fair for the conversion.
- Generating daily reports to understand the conversion of the student.
Branch Coordinator
Edwise International
Cst
06.2018 - 03.2020
- Managing student details and documents.
- Coordinating with the counsellors pan India branches for student status.
- Supporting students with offer letters to improve the quality of application before submitting to the university.
- Assisting the university at the career fair and guiding the student to the correct university desk.
- Following up with the attended student after the fair for the conversion.
- Generating daily reports to understand the conversion of the student.
Customer Service Executive
Concentrix
Malad West
02.2015 - 07.2016
- Booking International tickets for Jet airways.
- Understanding customer need and supporting them as per the requirement.
- Solving customer issues and upgrading the tickets as required.
- Guiding new interns and worked as floor leader.
Customer Service Executive
Just Dial
Malad West
01.2014 - 01.2015
- Worked in customer support and sales both.
- Providing details to the customer as per their requirement. Booking services as per the consumer need.
- Calling entrepreneurs and small scale business owners for a tie up with Justdial.
- Coordinating with the our marketing team and Business owners to schedule the meeting.
Education
B.Com in Commerce -
University of Mumbai
Mumbai01-2013
HSC in Commerce -
Maharashtra Board
01-2010
SSC in Commerce -
Maharashtra Board
01-2008
Skills
- Branch Coordinating
- Calling
- Interacting
- Email Communication
- Application Processing
- Visa Form Filling
- Coordinating
- Ticketing Service
- Customer Service
- Problem Solving
- Information Providing
- Business Registration
Highlightofexperience
- Interaction with the students
- Interaction with universities
- Customer Relationship Management
Summaryofskill
- Proficient in Microsoft Excel, Access, Word and Power Point
- Expertise in handling CRM Software
Professional Highlights
- Imperial overseas education, Thane, Branch Coordinator for USA, 11/2020, Present, Provides overseas Education for Various Countries
- Envision Overseas, Lower Parel, Branch Coordinator, 03/2020, 09/2020, Provides overseas Education for UK, USA, Australia, Canada, Newzealand, Germany, Ireland, Singapore & Dubai
- Edwise International, Cst, Branch Coordinator, 06/2018, 03/2020, Provides overseas Education for UK, USA, Australia, Canada, Newzealand, Germany, Ireland, Singapore & Dubai
- Concentrix, Malad West, Customer Service Executive, 02/2015, 07/2016, Leading Mnc firm for providing back office support for Jet Airways
- Just Dial, Malad West, Customer Service Executive, 01/2014, 01/2015, Providing information on calls for IRO and also registering the companies and the business profiles
Personal Information
- Total Experience: 5 years
- Title: Branch Coordinator
- Date of Birth: 11/01/92
- Marital Status: Married
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Marathi
Intermediate (B1)
B1
Timeline
Marketing Manager
Cardiff Metropolitan University
11.2021 - Current
Branch Coordinator
Imperial overseas education
11.2020 - 09.2021
Branch Coordinator
Envision Overseas
03.2020 - 09.2020
Branch Coordinator
Edwise International
06.2018 - 03.2020
Customer Service Executive
Concentrix
02.2015 - 07.2016
Customer Service Executive
Just Dial
01.2014 - 01.2015
B.Com in Commerce -
University of Mumbai
HSC in Commerce -
Maharashtra Board
SSC in Commerce -
Maharashtra Board
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