Kavita Sharma
Jaipur
Summary
Excelled in problem-solving and excellent communication, driving sales growth through strategic planning and exceptional service. Skilled in fostering teamwork and adapting to new challenges, significantly raising performance standards.
Overview
15
15
years of professional experience
Work History
TMO AID
Kansai Nerolac Paints Ltd
Jaipur
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Conducting meetings with the concern Architect, builder etc on regular basis
- Promoting new product awareness, locality programs etc
Assistant Store Manager
Classic Flooring and Interiors Pvt Ltd
Jaipur
02.2022 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Assistant Manager
Jaipur Tiles Pvt Ltd
Jaipur
08.2009 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed strategy to increase sales and drive profits.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Education
MBA - Operation Management
NIMS
Jaipur02.2014
Bachelor Of Accountancy - B.com
Jai Narayan Vyas University
Jodhpur06.2008
Skills
Problem-Solving
Excellent Communication
Decision-Making
Teamwork and Collaboration
Planning and Coordination
Flexible and Adaptable
Self-Motivated
Active Listening
Teambuilding
Good Telephone Etiquette
Languages
English
Beginner (A1)
Interests
Exploring new places, internet surfing
Timeline
TMO AID
Kansai Nerolac Paints Ltd
03.2023 - Current
Assistant Store Manager
Classic Flooring and Interiors Pvt Ltd
02.2022 - 03.2023
Assistant Manager
Jaipur Tiles Pvt Ltd
08.2009 - 01.2022
MBA - Operation Management
NIMS
Bachelor Of Accountancy - B.com
Jai Narayan Vyas University