Work Day
HR professional with 8 years of experience in human resource operations, specialized in Banking. Special expert in end-to-end recruitment, talent development, stakeholders and data management. Willingness to take more responsibilities to meet team goals.
· Spearheaded the development and implementation of the CET Process Operating Instruction for Singapore Resourcing Operations, optimizing efficiency and compliance.
· Orchestrated the seamless execution of post-selection activities for the Singapore region, including meticulous MCF checks, Offer creation, Contract Letter generation, Bank ID integration, and Post Offer Amendments.
· Conducted rigorous daily audits, ensuring regulatory compliance and facilitating smooth operational workflows.
· Expertly managed escalations, adeptly documenting incidents and implementing corrective measures as necessary.
· Actively engaged in A3 exercises and comprehensive training sessions focused on Recruiting portals such as Taleo & SuccessFactors, enhancing team capabilities and performance.
· Drove continuous improvement initiatives, leveraging insights and feedback to enhance processes and drive operational excellence.
· Demonstrated a profound understanding of Singapore processes and standards, ensuring adherence to regulatory requirements and industry best practices.
· Cross training on resourcing operations across Malaysia & India. Mentored and coached team members, fostering a culture of learning and development through process improvements, targeted trainings, and knowledge sharing.
· Managed P-file activities for over 300 employees, maintaining meticulous records and ensuring compliance with internal policies and regulations.
· Cultivated strong relationships and fostered collaboration with stakeholders, peers, and cross-functional teams, facilitating effective communication and synergy across departments.
· Handle GSSP report so that no delay in Onboarding process.
Actively worked as Agile with various teams.
· Efficiently managed end-to-end interview process, including scheduling interviews, collecting feedbacks from stakeholders, and facilitating follow up communication with candidates.
· Orchestrated seamless onboarding process, guiding candidate through the joining and post-joining procedure to facilitate a smooth transition into their new roles.
· Managed procurement process and employee referral program for existing employees.
· Collaborated with onshore team and hiring mangers ensuring alignment with client requirements and preferences.
· Cross training on resourcing operations and process updates.
· Efficiently executed daily reports and Queue management.
· Demonstrated the ability to efficiently managed bulk hiring and procurement cases (twice a year) with successful execution with compliance and regulations.
· Conducted daily and monthly Dashboard.
· Managed interview process including scheduling interviews and collecting feedbacks.
· Collaborated with recruiters and Hiring manager for ensuring alignment requirements.
· Conducted pre screening calls with candidates to evaluate their skills, interests, and fitment for specific roles, facilitating informed decision-making in the recruitment process.
· Demonstrated the ability to effectively handle multiple recruitment requirements simultaneously, maintaining high standard of quality and efficiency.
Work Day
Taleo
Successfactor
E-OPS
Service Now
• Star of Business award for 4 consecutive quarters - Accenture
• Core Value award - Accenture
• iexcel award - Accenture
• Star performer of the quarter - Accenture
• Spot Award - SCB
• Gem Award - SCB