HR Strategy & Business Alignment
- Partnered with 6 business heads in Technology & Marketing to align HR strategies with business needs, directly supporting ~70 employees
Employee Lifecycle Management
- Managed end-to-end HR processes for 100+ permanent and contractual employees, including hiring, onboarding, goal setting, performance management, and exits, improving process consistency.
Learning & Development
- Rolled out #OneInduction and #OneFM Learning Day (~5 sessions/month), driving active employee participation and consistent learning initiatives.
Employee Engagement, Well-being & CSR
- Introduced quarterly R&R programs, implemented EAP (1to1help) with 60% adoption, and executed CSR initiatives impacting 500+ beneficiaries, enhancing engagement and social impact.
Performance & Compensation Management
- Built KRA/KPI frameworks, introduced quarterly performance reviews, and streamlined normalization and benchmarking, achieving 90% adherence to budgeted compensation bands.
Cost Optimization & Workforce Structuring
- Restructured teams to align talent with cost efficiency, optimizing people costs by ~18% (~INR 35–40L) and reallocating savings to reward high performers, improving retention by ~15%.
Employee Relations & Retention
- Conducted 50+ exit interviews, identified attrition drivers, and implemented corrective actions, reducing voluntary attrition by ~10%.
Vendor & Stakeholder Management
- Negotiated vendor contracts and managed escalations, achieving 12% cost savings while maintaining 100% SLA adherence.
Talent Acquisition:
- Talent Acquisition & Retention: Recruited top talent based on business priorities, improving retention through effective onboarding.
- Leadership Hiring: Managed hiring for 7 units across India, closing 10+ managerial & department head positions.
- End-to-End Recruitment: Oversaw full-cycle hiring for all levels, ensuring seamless execution.
- Process Optimization: Streamlined hiring across multiple units using WHO methodologies.