Kavita Uthada
Pune
Summary
Experienced Client Servicing & Account Manager with expertise in Branding, pursuing a full-time role in a dynamic agency. Committed to continuous learning and skill enhancement within the realms of advertising and branding. Dedicated to assisting brands in realizing and achieving their goals, driving success through strategic partnerships and exceptional client service.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Account Manager - Brand Services
AD Matters
04.2020 - Current
- Working with various clients on digital marketing platforms to boost presence
- Account management & client servicing for various clients managed by the company.
- Handling a team of 5 to 6 people including client servicing, designers etc.
- Develop, implement and manage social media strategy for various clients across various social Media Platforms management - Facebook, Instagram, Zomato , LinkedIn, YouTube
- Conduct weekly briefing meeting to check client progress set KPI's for coming week.
- Communicate with industry professionals and influencers via social media to create a strong network.
- Developing reports & present them to senior management as well the clients.
- Build strategic relationships &co-ordinate with various agencies, vendors & employees
- Utilized social media platforms to promote various brands of clients and increase brand visibility.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Developed and maintained strong working relationships with professionals within assigned territory.
Marketing Manager
Mind Ventures
01.2019 - 03.2020
- Developing successful marketing campaigns from ideation to execution
- Looking after the BTL activations to promote Mind Ventures in Pune
- Build strategic relationships & co-ordinating with various agencies, vendors & employees of the firm
- Overseeing all the collaterals & branding is happening as per the brand guidelines
- Analyzing consumer behaviour and adjusting marketing and advertising campaigns accordingly
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Established brand guidelines to ensure consistency across all marketing materials and communications.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
Asst. Manager - Operations
Funky Monkeys
02.2016 - 12.2018
- Looking after Day to Day operations of the centre
- Handling birthday's & special events
- POS Management
- Handling the entire team of Pune Centre
- Reporting & coordinating with Senior Management at head office
- Co-ordination of marketing related activities to promote the centre at various platforms
- Client interaction, client query handling.
- Managing a team of 10 + employees.
Business Consultant
Sesame Schoolhouse
04.2015 - 02.2016
- Franchisee acquisitions, finding & developing new franchisees for the business
- Inquiry handling, working on multiple inquiries, coordinate & follow up with leads till final closure
- Taking care of existing franchise operations
- Handling over all documentation & coordination with franchisee
- Taking care of start to end process of franchisee
- Mapping of territory & identify opportunities of growth
- Reporting of Meetings.
Manager - Client Servicing
Re Vera Events
04.2010 - 03.2015
- Business Development, client servicing
- Event Execution & Event Planning
- Designing marketing / BTL activities for clients
- Event Budgeting
- Making Event proposals & presentations
- Marketing Collaterals - Designing as well as printing
- Vendor Management
- Venue Management
- Co-ordination with internal teams - operations, designing, client servicing.
Asst. Manager-CS
24X7 EVENT ZONE
03.2008 - 03.2010
- Client servicing, business development
- Handling event production
- Wedding Management
- Venue Management.
Education
MBA - Marketing
PUMBA
Pune06.2021
Bachelor of Science - Computers
PVG's College of Science
Pune2007
Skills
- Internal Communication
- Managing Media Relations
- Relation Building
- Account Management
- Research & Planning
Personal Information
- Date of Birth: 03/08/1986
- Marital Status: Married
Certification
- Diploma in Digital Marketing
Timeline
Account Manager - Brand Services
AD Matters
04.2020 - Current
Marketing Manager
Mind Ventures
01.2019 - 03.2020
Asst. Manager - Operations
Funky Monkeys
02.2016 - 12.2018
Business Consultant
Sesame Schoolhouse
04.2015 - 02.2016
Manager - Client Servicing
Re Vera Events
04.2010 - 03.2015
Asst. Manager-CS
24X7 EVENT ZONE
03.2008 - 03.2010
MBA - Marketing
PUMBA
Bachelor of Science - Computers
PVG's College of Science
- Diploma in Digital Marketing
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