Kavitha Devendra Rao
Bangalore
Summary
Wealth management professional with over 7 years of experience in portfolio management and client relationship development. Consistently achieved business targets while improving customer satisfaction. Proficient in financial analysis and customer service, driving revenue growth through strategic marketing and tailored investment solutions.
Overview
12
12
years of professional experience
Work History
Manager - Wealth Counsellor
Axis Bank Ltd. (formerly Citi Bank N.A.)
Bangalore
09.2022 - Current
- Handling portfolio worth of 50 CR with 230 Groups.
- Client Services like instruction processing, doorstep banking, and customer issue resolution.
- Regular checking of AML and KYC updates of the customer.
- Established strong relationships with existing and new clients to explore and convert opportunities to grow sales.
- Improved sales and public relations strategy to boost revenue.
- Achieved monthly business targets while ensuring customer satisfaction.
- Managed portfolios to de-risk against attrition and ensure book stability across RM's.
- Advised affluent/Ultra HNI clients on investments across mutual funds, MS, structured products, and insurance.
- Assisted clients with various loan needs including working capital, home, personal, auto, and commercial vehicle loans.
- Analyzed market trends and customer needs to identify new business opportunities.
- Helped clients choose appropriate investments like equity, debt, and secured insurance products after financial check-ups.
- Guided customers in digital banking usage and resolved walk-in issues.
- Handled branch transactions including cash, forex, NEFT/RTGS, account kits, and authorizations.
- Coordinated with teams such as Asset, CPU, TPP, Trade & Forex, and Cards.
Deputy Manager – Sales and Service – Branch Banking
HDFC BANK
Bangalore
09.2020 - 09.2022
- Managed portfolio worth of 70 CR with 950 Wealth Management clients.
- Built and maintained relationships with existing and new clients for sales growth.
- Developed and executed sales and public relations strategies to grow revenue.
- Achieved monthly business targets while maintaining high service standards.
- Regularly reviewed client portfolios and advised on tailored investments.
Senior Officer
IDFC BANK
01.2016 - 12.2016
- Managed customer relationships to ensure retention and loyalty.
- Generated revenue through CASA and third-party products like mutual funds, insurance, and loans.
- Trained team members on handling complaints, priority accounts, and policy updates.
- Organized promotional activities to generate NTB (New to Bank) clients.
- Visited companies for salary account relationships and product presentations.
- Acted as a single point of contact for customer issues and resolutions.
Assistant Sales Manager
IndusInd Bank
11.2014 - 11.2015
- Managed customer relationships to ensure retention and loyalty.
- Generated revenue through CASA and third-party products like mutual funds, insurance, and loans.
- Trained team members on handling complaints, priority accounts, and policy updates.
- Organized promotional activities to generate NTB (New to Bank) clients.
- Visited companies for salary account relationships and product presentations.
- Acted as a single point of contact for customer issues and resolutions.
Business Development Manager
Corporate Wellness Solutions Pvt Ltd
06.2013 - 10.2014
- Acquired new business through B2B and B2C channels.
- Developed customer engagement framework to drive retention.
- Trained customer care team for effective communication.
- Handled event management and key account responsibilities.
- Generated content and maintained social media engagement.
Education
MBA - Retail and Supply Chain Management (Marketing) and Human Resources (PGDBM)
New Shores International Management Excellence (Punjab Technical University)
01.2013
B.Com - Marketing and Human Resources
Pallagatti Adavappa College
Tumkur01.2011
Pre-University College (PUC) -
Kalapataru College
Tipturu01.2008
SSLC -
St. Philomena’s Girls High School
Hassan01.2006
Skills
- Business planning and development
- Marketing and sales strategies
- Customer service excellence
- Account and portfolio management
- Brand promotion techniques
- Relationship management
- Training and development
- Performance management systems
- Digital banking platforms knowledge
- Financial analysis
Languages
- English
- Hindi
- Kannada
- Marathi
Target Profile
Strategic and performance-driven Wealth Relationship Manager with 7+ years of experience in private and priority banking, specializing in HNI client management. Proven track record of expanding portfolios, delivering tailored wealth solutions, and exceeding revenue targets. Seeking an opportunity in private banking to drive client-centric growth and contribute to relationship management excellence.
Personal Information
- Location Preference: India
- Date of Birth: 06/25/90
- Nationality: Indian
- Marital Status: Married
Accomplishments
Achieved 4 MDRTs, including recognition in New Zealand, by reaching a premium of ₹2 crore in life insurance Awarded for the highest contribution to SIP (Systematic Investment Plan) and successfully facilitated a core mutual fund subscription worth ₹42 crore for the year 2024-2025
Timeline
Manager - Wealth Counsellor
Axis Bank Ltd. (formerly Citi Bank N.A.)
09.2022 - Current
Deputy Manager – Sales and Service – Branch Banking
HDFC BANK
09.2020 - 09.2022
Senior Officer
IDFC BANK
01.2016 - 12.2016
Assistant Sales Manager
IndusInd Bank
11.2014 - 11.2015
Business Development Manager
Corporate Wellness Solutions Pvt Ltd
06.2013 - 10.2014
MBA - Retail and Supply Chain Management (Marketing) and Human Resources (PGDBM)
New Shores International Management Excellence (Punjab Technical University)
B.Com - Marketing and Human Resources
Pallagatti Adavappa College
Pre-University College (PUC) -
Kalapataru College
SSLC -
St. Philomena’s Girls High School