Kavitha K
Human Resource Operations - Employee Experience
Bangalore,KA
Summary
Detail Oriented and result driven HR Professional with over 10+ years of experience in end to-end HR Operations. Proficient in managing the entire employee lifecycle for a workforce of 3800+ employees across Karnataka in a fast-paced NBFC environment. Adept at ensuring smooth backend HR operations while enhancing employee satisfaction and organizational compliance.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager – People Operations
Muthoot Fincorp Limited
08.2023 - Current
- Handle end to end employee life cycle including onboarding, confirmation, transfers, promotions and exits.
- Ensure 100% compliance with labour laws and statutory obligations across multiple branches.
- Collaborate with payroll team for timely and error free salary processing.
- Address and resolve queries related to policies, payroll and employee benefits.
- Collaborate with cross functional teams including Finance, Admin and legal for employee support.
- Maintain and update HRIS with employee records, status changes and reports.
- Act as SPOC for HR operational support queries for field and support staff.
- Facilitate smooth off boarding process including exit interviews, clearance and full and final settlement.
- Successfully led region wide initiatives related to employee engagement, Performance management and grievance redressal.
- Acted as the primary HR contact for business teams and employees across the state.
- Coordinated with cross-functional teams to streamline processes and improve efficiencies.
- Identified areas of improvement in the organization's HR operations processes and procedures.
- Resolved conflicts between different teams arising due to differences in opinions or work styles.
- Developed employee orientation and training programs for new hires.
Lead - HR Operations
Think and Learn Pvt Ltd
07.2019 - 08.2023
- Handled end to end onboarding process for PAN India.
- Acted as a single point of contact for key leaders and teams for all employment queries.
- Responsible for smooth execution of Exit Management and coordination with various HR POC's across the country.
- Responsible for managing all HR Operations and strategies within the company.
- Ensuring any changes in employment terms and conditions are communicated appropriately.
- Facilitated onboarding appointments/documentation for employees.
- Coordination with IT dept to share post onboarding credentials to the employees.
- Handled Training and briefing sessions.
- Responsible for smooth execution of Exit Management for +100 employees every month and coordination with various HR POC's.
Senior HR Executive
Wipro Technologies
02.2016 - 10.2016
- Was working for Wipro Technologies as a Senior HR Executive - Handling PF settlement queries.
- Providing the procedure of pf transfer and pf withdrawal.
- Handling PF loan queries.
- Updating the PF transfer status to employees.
- Handling pension and pf queries.
- Daily we handle around 200 mails and service connect calls with respect to PF.
- Assisting employees with PF loan procedure and forms.
- Providing PF statements to employees and updating the status on PF application.
- Assisting present and ex-employees with PF policy and all PF related queries.
HR Executive
Wipro Technologies
01.2012 - 10.2016
- Was working for Wipro Technologies as HR executive - Part of employee relations team HR operations at WIPRO shared services.
- Handling settlement queries via email phone and service connect to employees and ex-employees.
- Handling Full & Final settlement from computation to final payouts and advising the final inputs to the payroll team for processing.
- Interacting with auditors with regards full and Final Settlement.
- Generating exit report from SAP on daily basis.
- Assigning and working on the exit cases of core employees.
Education
MASTER OF BUSINESS ADMINISTRATION (MBA) -
JSSATE Academy of Technical Education
07.2010 - 05.2012
BACHELOR OF COMPUTER APPLICATIONS (BCA) - undefined
Sri Gokula College
07.2007 - 05.2010
Skills
Leadership Skills
Awards
- Bagged best employee award multiple times for delivery excellence and for outstanding performance.
- Received appreciations from management, vendors/stakeholders for exceptional support and smooth flow of work.
Timeline
Assistant Manager – People Operations
Muthoot Fincorp Limited
08.2023 - Current
Lead - HR Operations
Think and Learn Pvt Ltd
07.2019 - 08.2023
Senior HR Executive
Wipro Technologies
02.2016 - 10.2016
HR Executive
Wipro Technologies
01.2012 - 10.2016
MASTER OF BUSINESS ADMINISTRATION (MBA) -
JSSATE Academy of Technical Education
07.2010 - 05.2012
BACHELOR OF COMPUTER APPLICATIONS (BCA) - undefined
Sri Gokula College
07.2007 - 05.2010
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