Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic
Kavitha K

Kavitha K

Human Resource Operations - Employee Experience
Bangalore,KA

Summary

Detail Oriented and result driven HR Professional with over 10+ years of experience in end to-end HR Operations. Proficient in managing the entire employee lifecycle for a workforce of 3800+ employees across Karnataka in a fast-paced NBFC environment. Adept at ensuring smooth backend HR operations while enhancing employee satisfaction and organizational compliance.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Assistant Manager – People Operations

Muthoot Fincorp Limited
08.2023 - Current
  • Handle end to end employee life cycle including onboarding, confirmation, transfers, promotions and exits.
  • Ensure 100% compliance with labour laws and statutory obligations across multiple branches.
  • Collaborate with payroll team for timely and error free salary processing.
  • Address and resolve queries related to policies, payroll and employee benefits.
  • Collaborate with cross functional teams including Finance, Admin and legal for employee support.
  • Maintain and update HRIS with employee records, status changes and reports.
  • Act as SPOC for HR operational support queries for field and support staff.
  • Facilitate smooth off boarding process including exit interviews, clearance and full and final settlement.
  • Successfully led region wide initiatives related to employee engagement, Performance management and grievance redressal.
  • Acted as the primary HR contact for business teams and employees across the state.
  • Coordinated with cross-functional teams to streamline processes and improve efficiencies.
  • Identified areas of improvement in the organization's HR operations processes and procedures.
  • Resolved conflicts between different teams arising due to differences in opinions or work styles.
  • Developed employee orientation and training programs for new hires.

Lead - HR Operations

Think and Learn Pvt Ltd
07.2019 - 08.2023
  • Handled end to end onboarding process for PAN India.
  • Acted as a single point of contact for key leaders and teams for all employment queries.
  • Responsible for smooth execution of Exit Management and coordination with various HR POC's across the country.
  • Responsible for managing all HR Operations and strategies within the company.
  • Ensuring any changes in employment terms and conditions are communicated appropriately.
  • Facilitated onboarding appointments/documentation for employees.
  • Coordination with IT dept to share post onboarding credentials to the employees.
  • Handled Training and briefing sessions.
  • Responsible for smooth execution of Exit Management for +100 employees every month and coordination with various HR POC's.

Senior HR Executive

Wipro Technologies
02.2016 - 10.2016
  • Was working for Wipro Technologies as a Senior HR Executive - Handling PF settlement queries.
  • Providing the procedure of pf transfer and pf withdrawal.
  • Handling PF loan queries.
  • Updating the PF transfer status to employees.
  • Handling pension and pf queries.
  • Daily we handle around 200 mails and service connect calls with respect to PF.
  • Assisting employees with PF loan procedure and forms.
  • Providing PF statements to employees and updating the status on PF application.
  • Assisting present and ex-employees with PF policy and all PF related queries.

HR Executive

Wipro Technologies
01.2012 - 10.2016
  • Was working for Wipro Technologies as HR executive - Part of employee relations team HR operations at WIPRO shared services.
  • Handling settlement queries via email phone and service connect to employees and ex-employees.
  • Handling Full & Final settlement from computation to final payouts and advising the final inputs to the payroll team for processing.
  • Interacting with auditors with regards full and Final Settlement.
  • Generating exit report from SAP on daily basis.
  • Assigning and working on the exit cases of core employees.

Education

MASTER OF BUSINESS ADMINISTRATION (MBA) -

JSSATE Academy of Technical Education
07.2010 - 05.2012

BACHELOR OF COMPUTER APPLICATIONS (BCA) - undefined

Sri Gokula College
07.2007 - 05.2010

Skills

Leadership Skills

Awards

  • Bagged best employee award multiple times for delivery excellence and for outstanding performance.
  • Received appreciations from management, vendors/stakeholders for exceptional support and smooth flow of work.

Timeline

Assistant Manager – People Operations

Muthoot Fincorp Limited
08.2023 - Current

Lead - HR Operations

Think and Learn Pvt Ltd
07.2019 - 08.2023

Senior HR Executive

Wipro Technologies
02.2016 - 10.2016

HR Executive

Wipro Technologies
01.2012 - 10.2016

MASTER OF BUSINESS ADMINISTRATION (MBA) -

JSSATE Academy of Technical Education
07.2010 - 05.2012

BACHELOR OF COMPUTER APPLICATIONS (BCA) - undefined

Sri Gokula College
07.2007 - 05.2010

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Kavitha KHuman Resource Operations - Employee Experience