KAVITHA M. S.

Ø Liaising and communicating with various consultants (both from Chennai and visiting consultants from the other hospitals of the group) in Cardiology & General OT, Cardiac surgery, Radiology, Neurology, etc.. and planning the catheterization (Cath) list for the day. This requires her to get in touch with the concerned ward nurses reports daily for purposes of – information about feeding times of the patient, reports about serology etc.,

Ø Preparation of monthly MIS of all cases done in Cath lab/General OT and forwarding them to admin.

Ø Verify the payment details of the patients, thus ensuring that proper

authorization of a procedure is done.

Ø Maintenance of Cath conference room and preparing list of cases for discussion.

Ø Maintain a routine check of patients admitted in Wards/ ICUs.

Ø Regulates staffing in accordance with fluctuating workload.

Ø Performs duties independently and initiates judgment in handling a variety of management issues.

Ø Ensure patient grievances are attended and resolved.

Ø Ensuring Safety, Ensure confidentiality and integrity of the healthcare facility.

Ø Explaining discharge process and billing related queries on time.

Ø For high due patients initially counseled and guide them to billing.

Ø To organize and ensure clinical & financial video counseling to all In – Patients.

Ø Giving guidelines to prepare Discharge / Death/ AMA summary.

Ø Coordinate with Bed Manager for the shifting of patients.

Ø Giving Training to junior level staffs & monitoring them.

Ø Educate the patients and the patients attenders regarding the rules and regulations and condition of the patient in co-ordination with the consultant.

Ø Coordinate between Nurses and Consultants for diagnostics appointment.

Ø Co-Ordinate with the Expired/AMA patient attenders and handle them till they leave the premises.

Ø Checking the billing clearance for next day surgery patients.

Ø Ensured that all discharge summaries are typed on time and handed over to the patients before leaving the hospital.

Ø Evaluated and maintain tracking sheet on daily basis.

Ø Reduced the TAT incase of death, for billing card is updated without any delay and to follow the death protocol.

Ø Identified the background of each patient and kept the HOD informed in any VIP admission/visit.

Ø Had a follow-up on VIP patients and ensure satisfactory service.

Ø Routine check and ensure the documentation of secretaries logbook.

Strengths:

Ø Positive attitude & Time management.

Ø Quick learner

Ø Vibrant, dynamic efficient and go-getter.